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6 minutes

A CIO's New Year's Resolutions for 2025

Author

Lorne Chedzey, CIO Ergo

As we step into 2025, it’s time for CIOs to reflect on the past year and set new goals to drive their organisations forward. With the potential of Gen AI and the risk associated with Cyber security, today’s CIO has never had a more challenging and exciting role. Here are some key resolutions that every CIO should consider to stay ahead in the ever-evolving tech landscape.

Data strategy: Is your data ready for the AI Revolution?

In the age of AI, having a robust data strategy is more critical than ever. Ensuring your data aligns with business objectives means you have meaningful data for Gen AI to leverage. Of course data integrity is important, as accuracy is crucial to avoid misleading inference, but also the currency of the data can be crucial. Instead of using data visualization on a weekly basis in the rear-view mirror, perhaps looking at how you can make real-time decisions with the right data at your fingertips. And with the emergence of the EU AI Act, data governance has never been more important, attracting significant fines in the region of €35M or 7% global turnover. Creating an AI exposure register to evaluate risks associated with use of AI in your organisation is the first step, and then begin exploring how you will apply the EU AI act framework and this will help guide an appropriate level of governance for your organisation.

Your datacentre strategy: What are your plans regarding Broadcom?

As we look ahead, it’s crucial to evaluate your datacentre strategy, especially in light of recent developments with Broadcom’s acquisition of VMWare. It may be alluring to rashly make a plan to move away from Broadcom due the price rises, but sometimes it may be wise to stop, take stock and see what Broadcom has to offer, and consider what value you may get by leaning into the Broadcom portfolio. This can be done in conjunction to looking at your overall Cloud & Infrastructure strategy, exploring alternatives and weighing up your options. With the arrival of AI, dependent on workload type and volume, it may make sense to consider a move to a co-lo or public cloud so as to avoid the expensive process of cooling this infrastructure. Not all AI workloads require GPU’s however, it is all latency dependent and mainly dependent on when a human interacts with the platform. This is where low latency can be key such as chatbots or digital assistants for example. It is important to not be fooled by the Nvidia revolution that the answer is always a GPU, what is the question. Within Ergo, we have a great deal of experience helping our customers with this challenge and are happy to help. Just reach out.

ESG and CSRD ready: Are you tracking your Scope 1, 2, and 3 emissions?

Environmental, Social, and Governance (ESG) considerations are becoming increasingly important for organizations worldwide. With the Corporate Sustainability Reporting Directive (CSRD) coming into effect, CIOs of medium to large organisations need to ensure that their IT strategies support their organization’s sustainability goals. This includes tracking Scope 1, 2, and 3 emissions and implementing measures to reduce their carbon footprint. IT can play a significant role in helping the Chief Sustainability Officer and the board meet these requirements by adopting energy-efficient technologies and promoting sustainable technology practices. There is an interesting dynamic taking place of AI versus the environment where “currently a single ChatGPT query consumes as much as ten times more electricity than a standard Google search”2 so it is important to pick the appropriate platform for business productivity. ESG reporting can be largely a data problem, so ensuring you have the right data strategy in place for this can help. There is a booming ecosystem of SaaS and Service providers in this space, but beware, they can be expensive and all have varied offerings. Dependent on your vertical industry, some of these offerings maybe overkill for your business.

Security: Cyber resilience – Are you prepared for ransomware?

Cybersecurity remains a top priority for CIOs, especially with the increasing threat of ransomware attacks. Ensuring cyber resilience involves implementing robust security measures, conducting regular risk assessments, and having a comprehensive incident response plan in place. The mindset needs to change from simply avoiding a breach, to embracing the inevitability of a ransomware attack and having a plan in place to recover with enough time to not impact your business. There is a lot in the area of cyber resilience to consider, but it all starts with a business impact analysis and understanding critical business processes, how these map to your applications, and how they then map to your digital assets. Ergo have a great deal of experience in this space, and can you help you with cyber resilience advisory, implementation and managed services.

Code Copilots: Leveraging Gen AI for software development

Generative AI is revolutionizing software development, and CIOs should encourage their development teams to explore its potential. Code copilots, powered by AI, can assist developers in writing code more efficiently, reducing errors, and accelerating the development process. Menlo ventures State of Generative AI in the Enterprise report surveyed 600 Enterprise leaders around AI imperatives and they the leading use case was AI for code generation where 51% of respondents said they would be investing in this space.1 From GitHub Copilot to Codeium, there are plenty of options out there. In a sense being able to write code faster by leveraging tools is not new to developers. They have often used frameworks to help them do this, but this is now going to turbo charge their productivity. There will still be a need to architect these solutions, and plug in the gaps, but it will move the developer away from tedious work into generating high value output.

CMDB: Asset management for regulatory compliance

As regulatory frameworks like NIS2 and DORA become more stringent, having up to date and accurate documentation of assets related to all of your IT systems is a requirement. So a key new years resolution is to take a look at your Configuration Management Database (CMDB) and make sure it is fit to meet these regulatory requirements. Designing and implementing a CMDB is one thing, but keeping currency is another, and it might be wise to consider a partner like Ergo to manage this for you if you don’t have the operational staff available to do this. There are of course many benefits to up an up to date CMDB such as improved risk assessment, can help with effective incident and problem management, and is the foundation of strong ITIL practices. If like many customers, you have an investment in ServiceNow ITSM, it may be imperative to take a look at what ServiceNow can offer with their hardware asset management and Software asset management modules. And if you need help here, Ergo are well positioned to lend a hand.

Although this list is not exhaustive, they are very topical at the moment and I will endeavour to write a dedicated blog on each of these items throughout 2025 to provide further insights on how you can turn these ideas into reality. Happy New Year!

Ready to Transform Your IT Strategy for 2025?

As you set your New Year’s resolutions, let us help you navigate the complexities of data strategy, AI integration, cybersecurity, and ESG compliance. Our experts at Ergo are here to provide the guidance and support you need to achieve your goals. Contact us today to start your journey towards a more resilient and innovative IT landscape

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