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Ergo Microsoft Dynamics 365 Copilot
Empower Customer Insights

Connect with customers seamlessly, with insight-driven strategies enabled by AI.

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customer orientation

Leverage the power of AI to streamline sales, marketing, and customer service. From enhancing insight-driven customer engagement, reducing time spent by sellers on clerical tasks to empowering exceptional customer care, Microsoft Dynamics 365 Copilot can unlock new levels of efficiency across the organization.

With Ergo Microsoft Dynamics 365 Copilot Empower, enable your organization to unlock new possibilities around AI-powered assistance for automating and simplifying mundane tasks and operations.

Enabling customer-centric marketing with AI

With Copilot in Dynamics 365 Customer Insights, marketers are empowered to simplify their workflows in data analysis, audience segmentation and content creation – with simple natural language prompts.

Easily reach the audiences you want, by segmenting customers  in your data. Segments can be created by simply describing the criteria in natural language.

Unlock new levels of efficiency and customer-centricity by augmenting your ability to design and manage intricate customer journeys inclusive of multiple touch-points.

Get past the writer’s block with content ideas for email marketing campaigns in no time and compose messages instantly. Ensure your emails are always on brand, aligned with your brand’s visual identity.

Solutions Partne BusApps

Excellence in scalable digital transformation, recognized by Microsoft

With our Microsoft Solutions Partner designation for Business Applications, Ergo helps clients realise the full potential of Microsoft Dynamics 365 and the Microsoft Power Platform.

Ergo Microsoft 365 Copilot Empower – Customer Insights 

As one of the select few members in the Microsoft 365 Copilot Jumpstart Program in Ireland, as well as a Microsoft Solutions Partner in Business Applications, Ergo is uniquely positioned to advise on five steps to optimise Microsoft Dynamics 365 Copilot to deliver the most value to your organization.

From exploring the possibilities with Microsoft Dynamics 365 Copilot – Customer Insights and matching them to your unique needs, we seek to understand where we can deliver the most impact.

We evaluate the impact of change on your end users and identify any risks that may need to be remediated for maximum effectiveness of Copilot. These could range from addressing knowledge gaps for users or considering GDPR implications.

A new tool is only effective if it’s adopted. We set the scene for effective adoption of Microsoft Dynamics 365 Copilot – Customer Insights with a communication strategy to engage the target user personas throughout the process and train them on getting the most out of Copilot.

Finally activating the solution for use, we continuously measure against the success criteria to track progress of the implementation.

Explore possibilities for maximizing the use of Power Platform and Dynamics 365 for Customer Insights, ensuring that you get the most out of your investment.

Five steps to integrating Copilot for Microsoft Dynamics 365

As a Microsoft Solutions Partner in Business Applications, our highly accredited digital team recommends five steps to integrate Copilot for Microsoft Dynamics 365 into your organisation harmoniously. Learn more about getting started on our Ergo Microsoft Dynamics 365 Copilot Empower program.

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