Client
Beaumont
Sector
Public Sector
Technology
Microsoft SharePoint
A productivity solution for Beaumont Hospital
The Challenge
An inefficient filing system at Beaumont hindered healthcare workers who needed to be able to access patient records quickly and easily. Staff reverted to keeping paper records that were stored off-site. If a doctor or nurse needed to see them for a returning patient or if they were needed for a legal claim, then the file had to be physically retrieved from the archive and collected by courier; a time consuming process.
With Ergo’s Scan & Index Manager documents were digitized and indexed in Microsoft SharePoint for easy search and retrieval. Implementation was risk-free and well planned because Ergo built the system at its headquarters first, replicating the Beaumont environment off-site before deploying it into the hospital.
The implementation of Ergo’s Scan and Index Manager system has delivered tangible productivity gains and cost savings for Beaumont Hospital. Doctors, nurses and administrators have robust systems that enable them to retrieve files in around 10 seconds compared to 30 minutes with the old system.
About Beaumont Hospital
Beaumont Hospital is a large academic teaching hospital 5km north of Dublin City center. They provide emergency and acute care services across 54 medical specialties to a local community of some 290,000 people, while employing over 3,000 staff.
“Ultimately, we wanted to get rid of the paper trail and totally
trust Ergo to help us do it. Everything we have scoped and
asked them to do they have delivered.”
ICT Operations Manager, Beaumont Hospital
