Enabling Enterprise-Wide Service Transformation in Higher Education

Ergo and ServiceNow are proud to have secured a place on the Asiera DPS for the Provision of Enterprise Service Management Solutions and Associated Services framework and are delighted to mark this milestone with a dedicated 45-minute session for higher education leaders

This session will explore how Enterprise Service Management (ESM) can enable institutions to deliver more efficient, connected, and user-centric services. We will provide a strategic overview of the ServiceNow platform, demonstrating how it supports organisation-wide transformation beyond traditional IT Service Management.

Attendees will gain insight into how to enhance staff and student experiences, improve operational efficiency, and break down silos across departments through a unified service approach. We will also outline the advantages of engaging through the Asiera DPS framework with Ergo, and address common misconceptions around platform capability, complexity, and value.

Join us to explore how your institution can take a more connected, efficient, and strategic approach to service delivery.

Who Should Attend?

This session is ideal for: Senior leaders and decision-makers across IT, digital transformation, service delivery, and corporate services within higher education institutions.

Register today to secure your place at what promises to be a standout session.