New Alliance To Deliver Independent Managed Print Service Across Europe
Ergo have announced that they are one of the founding members of the IMPSGA – Independent Managed Print Services (MPS) Global Alliance, a new group of premium MPS providers across Europe formed to work together on best practice, commercial synergies and cross border service delivery.
The first of its kind in Europe, the alliance groups managed service-orientated value added resellers who deliver independent MPS to mid-sized corporations and large enterprises.
Research (1) shows that there is not only a strong preference for independent providers to serve this market, but many MPS users have requirements in more than one country.
The Alliance will serve this growing market by providing freedom and choice for the customer that has not been available internationally until now. The members are convinced that this freedom will better answer end users’ needs across Europe, who will in turn select Alliance members for their requirements.
The founding members of the Alliance are:
• Ergo based in Dublin, Ireland
• M2 based in London, UK
• MR Daten Technik based in Nurnberg, Germany
• Pulsar Technologies based in Madrid, Spain
• Toner Expres based in Prague, Czech Republic
• Rio Managed Services based in Paris, France
The Alliance meets regularly to review and share best practices, and has recently completed a cost per print review across Europe on key branded models. It has also conducted software reviews, including one for mobile print software.
The intent of the Alliance is to bring clarity around what MPS truly is and delivers. John Purdy, CEO, Ergo, explains “The true values of MPS have become unclear over recent years with a wide range of meanings across the OEMs and independent channels. This global international partnership has been brought together to re-define the core values and drive best practice, service excellence and leading agnostic solutions to customers.”
The Alliance has, as of today, more than 105,000 devices under management, with a breadth of service delivery on 12 brands. The Alliance will continue to expand over the coming months with the addition of more partners in new geographical regions. One of the founding principles of the Alliance is that each member has exclusivity within its home territory.
(1) Quocirca research commissioned by M2, the UK representative of the Alliance.
