Ergo Selected as Strategic Partner by UK’s AAT for Microsoft CRM Upgrade to D365
Dublin, Ireland – 29th October 2025 – Ergo, Ireland’s largest indigenous IT solutions provider, is pleased to announce its selection by AAT, the Association of Accounting Technicians, as the strategic partner for their Microsoft CRM upgrade to Dynamics 365 (D365).
AAT is a UK-headquartered, professional body for accounting technicians and bookkeepers, as well as a major provider of finance and accounting qualifications in the UK.
This partnership underscores Ergo’s commitment to delivering scalable, future-proof solutions that align with AAT’s long-term digital transformation goals. Over the next 18 months, Ergo will support AAT in progressively adopting new capabilities, enhanced features and innovations. By prioritising a configuration-first approach using Power Platform’s out-of-the-box capabilities, Ergo aims to minimise complexity and cost, ensuring a seamless transition to the cloud.
The engagement will modernise AAT’s existing D365-based solution, which currently supports over 50,000 members. This initiative is set to enhance AAT’s operational efficiency and member experience through advanced CRM functionality.
Brendan Dunleavy, Head of Digital Practice at Ergo, commented:
“We are excited to partner with AAT on this transformative journey. Our approach focuses on maximising the value of Microsoft D365 and the Power Platform, helping AAT deliver a seamless, future-ready experience for their members, students and employees while ensuring efficiency and scalability across their operations.”
Greg Ferrari, Executive Director for Performance and Transformation, AAT added:
“We’re thrilled to work with Ergo as our strategic partner. Their expertise and innovative approach give us great confidence as we upgrade our CRM to D365, ensuring our members, students and employees continue to benefit from a modern, streamlined experience.”
Ergo offices are located worldwide, operating a 24x7x365 ‘follow the sun’ service that offers support capabilities across the globe. The company opened its Belfast office in 2024, creating 40 jobs, and works with clients across Financial Services, the Public Sector, and Life Sciences and Pharmaceuticals.
