Business Readiness Lead (Change Manager)

Job Title: Business Readiness Lead / Change Management
Location: Dublin City Centre
Job Type: Contract (12 Months)
Work Type: Hybrid (2 days on-site)

A large public sector client has a requirement for a Business Readiness Lead to support the Change Manager on a Portal Project. The primary focus of this role is across a range of activities primarily focused on communications and support for the pilot participants.

The Business Readiness Lead resource will be required to:

* Help to develop and deliver a meaningful training and support plan, to ensure that the relecant communities participating in the 2nd pilot are fully prepared and supported throughout the duration of this pilot programme.

* Be responsible for identifying, assessing and recommending appropriate Business-as-Usual (BAU) operating models for the Common Application System, ensuring the service is positioned for sustainable operation, support and continuous improvement following programme delivery and nationwide roll out.

* Lead activities to prepare pilot participants for adoption of the Common Application System, including demonstrations, familiarisation sessions and User Acceptance Testing (UAT), ensuring participants have the knowledge, confidence and support required to engage successfully throughout the pilot.

* Gather effective feedback throughout the pilot, providing lessons learned, best practices and readiness outcomes to support and inform future pilots and the nationwide roll out

* Develop and implement business readiness approaches, including operational guidance, process documentation, readiness assessments and materials to support operational preparedness, adoption, engagement and the successful implementation of the pilot.

* Help the initiatives stay on track, maintain consistent reporting, manage governance processes and support the delivery of meaningful organisational change.

* Bring experience in programme co-ordination and change management, strong organisational and communication skills and the ability to influence and guide teams without direct authority.

* Manage multiple streams of work utilising a collaborative mindset and a passion for enabling others, ensuring pilot participants adopt new training programmes, process and technology while working effectively in minimising resistance and maximising engagement to achieve programme objectives.

* Work alongside our Service Delivery team, play a central role in stakeholder management, working with both technical and non-technical teams, embedding change effectively while empowering teams to deliver outcomes successfully.

Experience Required

* Senior level experience in business readiness role at managerial or specialist level, in a large organisation.

* Relevant experience delivering business readiness activities in complex public sector or similarly regulated
environments.

Desirable:
* Experience in programme co-ordination and change management, strong organisational and communication skills
and the ability to influence and guide teams without direct authority.

* Experience of managing multiple streams of work utilising a collaborative mindset and a passion for enabling others,
ensuring pilot participants adopt new training programmes, process and technology while working effectively in
minimising resistance and maximising engagement to achieve programme objectives.

Educational Requirements

A primary degree or equivalent in a related field (ex. Degree in Business, Project Management, Change Management, IT or related discipline)

Desirable
* Change Management certification.
* Project Management certification.
* Business Analysis certification