Ergo ‘Adopt & Change’ expertise recognized with Microsoft specialization award
Ergo has been awarded an advanced specialization from Microsoft for its Adoption and Change Management capabilities, joining an elite group of Microsoft partners worldwide that demonstrate deep knowledge, extensive experience, and proven success in driving end user adoption and organizational change.
Ergo has always differentiated through its focus on ‘bringing people on the journey’, recognizing that success of a new technology deployment depends on how widely the solution is used. Surveys repeatedly highlight that the key to achieving digital transformation is delivering long term end user adoption.
Microsoft’s advanced specialization rubber stamps Ergo’s success in this area. To be awarded it Ergo had to achieve the following criteria; a minimum of 10,000 users for Monthly Active Usage growth within SharePoint, Teams and/or Yammer. The performance threshold of three customer tenants with usage on Teams, SharePoint and/or Yammer. Three individuals had to pass the Microsoft Adoption Service Specialist Assessment. These achievements along with the Gold Cloud Productivity competency and three customer references were provided that showcase Ergo’s ability to deliver organizational change.
Dani Spenceley, Head of Adoption and Change Management in Ergo, commented, “We are delighted to be recognized for change management skills that have become a core part of Ergo’s deployment methodology. We work closely with customers to ensure all stakeholders are engaged at all times, which enables businesses to get the maximum value from their technology investments.”
Denis Meade, Partner Development Lead for Microsoft Ireland, commented, “Ergo is one of a handful of partners in Ireland that has been awarded our advanced specialization in Adoption and Change Management, an area that we see as increasingly important for establishing the long-term customer relationships Microsoft values.”
Ergo Change Managers are Prosci™ certified, a globally recognized Change Management qualification. Our Change Management Team deliver a structured methodology to our customers to ensure we support their people to transition smoothly and with confidence to the new ways of working that we implement. Communication and Collaboration are at the heart of what we enable to achieve truly modern and connected workplaces for our customers.
