Copilot Cowork Unpacked: What It Is, How to Use It, What It Costs

Copilot Cowork brings an autonomous AI assistant directly into Microsoft 365 — one that can work across your email, calendar, Teams, files, and more to get real work done on your behalf. But getting value from it (without surprise consumption) means understanding what it does well, how to direct it effectively, and how to govern its usage.

This session is a practical, easy-to-understand introduction for knowledge workers and IT decision-makers alike. We’ll demystify what Copilot Cowork actually is, walk through live examples of it handling real tasks, and — critically — show you how the cost model works and how to keep consumption predictable as adoption scales. You’ll leave knowing how to get started, where Cowork delivers the most value, and how to roll it out responsibly across your team.

Who should attend: Anyone evaluating, deploying, or already using Copilot Cowork — from end users wanting to work smarter to IT and finance leads who need to manage and forecast spend.

What we will cover:

• Welcome & Objectives – What you’ll walk away able to do
• Part 1 – What Is Copilot Cowork? – How it differs from “chat” Copilot; what “autonomous” and “agentic” really mean; the M365 surfaces it works across (Outlook, Teams, Word, Excel, PowerPoint, SharePoint); where it fits in your day
• Part 2 — How to Use It (Live Demos) – Writing effective requests, completing real tasks, scheduling recurring work, personalising skills, and getting reliable, grounded results.
• Part 3 — Managing Costs – Understanding what drives consumption, identifying high-value use cases, applying practical cost controls, using admin guardrails, and building a responsible adoption plan.
• Part 4 – Putting It Together – A simple “crawl–walk–run” rollout framework; recommended first use cases and common pitfalls to avoid
• Q&A – Open questions; resources, support channels, and where to go next

Host:

Sean McAvinue, Director, Modern Work Solutions at Ergo

As a Microsoft MPV and Director Modern Work Solutions at Ergo, Sean helps organisations harness AI and Microsoft 365 technologies to drive productivity, collaboration, and business transformation. He leads the delivery of modern workplace solutions that enable customers to work smarter, innovate faster, and realise greater value from their digital investments.

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