[{"id":126194,"date":"2025-12-03T14:34:48","date_gmt":"2025-12-03T14:34:48","guid":{"rendered":"https:\/\/ergotechnologygroup.com\/insights\/blog\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/"},"modified":"2025-12-03T14:40:54","modified_gmt":"2025-12-03T14:40:54","slug":"ergo-named-microsoft-ireland-azure-partner-of-the-year","status":"publish","type":"post","link":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/","title":{"rendered":"Ergo named Microsoft Ireland Azure Partner of the Year"},"content":{"rendered":"
\n\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t

Dublin, 3 December 2025 – Ergo, Ireland\u2019s leading IT solutions provider, has been named Microsoft Ireland Azure Partner of the Year 2025. Ergo received this prestigious award for its consistent excellence in leveraging Microsoft Azure technologies to drive transformative results for organisations.<\/p>\n

This recognition highlights Ergo\u2019s leadership in cloud migration and digital transformation, emphasising the company\u2019s exceptional Azure expertise and its ability to deliver innovative and impactful cloud solutions. Ergo was distinguished by its ability to lead large-scale Azure migrations and deliver Azure AI solutions that address complex business challenges while prioritising security, cost efficiency, and agility.<\/p>\n

Microsoft commended Ergo\u2019s technical depth and its year-on-year growth with a strong focus on helping customers modernise their IT environments. The company\u2019s track record of supporting organisations in migrating to the cloud and leveraging technology to improve efficiency and resilience was also highlighted.<\/p>\n

Commenting on the announcement, Steve Blanche, CTO at Ergo, said:<\/strong><\/p>\n

\u201cWe are immensely proud to be named Microsoft Ireland Azure Partner of the Year once again. This award is a testament to the expertise and commitment of our people, who go above and beyond to deliver genuine value for our customers every day. Over the past three decades, we have built a strong and lasting partnership with Microsoft, one that continues to develop as technology advances. Together, we are helping organisations in Ireland to adapt, innovate, and maximise their investment in the cloud.\u201d<\/i><\/p>\n

Clare Hillis, Enterprise Partner Lead at Microsoft Ireland,<\/strong> extended her congratulations and added:<\/p>\n

\u201cErgo has excelled at delivering impactful transformation for our customers, successfully managing some of the largest and most complex cloud migrations this year. Throughout this period, we have seen Ergo and our customers working in strategic partnership and going from strength to strength. I’m absolutely delighted to congratulate Ergo on this recognition, as there is no partner over the last 12 months that has deserved this award more.\u201d<\/i><\/p>\n

This latest award highlights the depth of expertise and collaboration between Ergo and Microsoft, reinforcing their shared commitment to support organisations in Ireland on their digital transformation journeys.<\/p>\n

Ergo has also renewed its certification as a Microsoft Azure Expert Managed Service Provider. Having first achieved this elite accreditation in 2021, Ergo has successfully passed a rigorous independent audit of its IT service management capabilities across people, process, and technology. This certification confirms Ergo\u2019s ability to deliver consistent, repeatable, innovative managed services on Azure, meeting the highest standards set by Microsoft for technical capability, customer service, and operational excellence.<\/p>\n

Together, these achievements reinforce Ergo\u2019s recognition as Azure Partner of the Year 2025 and reaffirm its position as one of Ireland\u2019s leading Azure partners.<\/p>\n

You can find more information on Ergo\u2019s cloud migration and AI capabilities here.<\/a><\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":18,"featured_media":126195,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"footnotes":""},"categories":[1474],"tags":[1615,1622],"class_list":["post-126194","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-cloud-services-us","tag-microsoft-azure-us"],"acf":[],"yoast_head":"\nErgo named Microsoft Ireland Azure Partner of the Year | Ergo<\/title>\n<meta name=\"description\" content=\"Ergo named Microsoft Ireland Azure Partner of the Year | Ergo\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ergo named Microsoft Ireland Azure Partner of the Year | Ergo\" \/>\n<meta property=\"og:description\" content=\"Ergo named Microsoft Ireland Azure Partner of the Year | Ergo\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/\" \/>\n<meta property=\"og:site_name\" content=\"Ergo\" \/>\n<meta property=\"article:published_time\" content=\"2025-12-03T14:34:48+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-03T14:40:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/12\/SON6714-22-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1711\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Kelsey Smyth\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kelsey Smyth\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/\"},\"author\":{\"name\":\"Kelsey Smyth\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa\"},\"headline\":\"Ergo named Microsoft Ireland Azure Partner of the Year\",\"datePublished\":\"2025-12-03T14:34:48+00:00\",\"dateModified\":\"2025-12-03T14:40:54+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/\"},\"wordCount\":9,\"image\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/12\/SON6714-22-scaled.jpg\",\"keywords\":[\"Cloud Services\",\"Microsoft Azure\"],\"articleSection\":[\"News\"],\"inLanguage\":\"en-USA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/\",\"url\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/\",\"name\":\"Ergo named Microsoft Ireland Azure Partner of the Year | Ergo\",\"isPartOf\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/12\/SON6714-22-scaled.jpg\",\"datePublished\":\"2025-12-03T14:34:48+00:00\",\"dateModified\":\"2025-12-03T14:40:54+00:00\",\"author\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa\"},\"description\":\"Ergo named Microsoft Ireland Azure Partner of the Year | Ergo\",\"breadcrumb\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/#breadcrumb\"},\"inLanguage\":\"en-USA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-USA\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/#primaryimage\",\"url\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/12\/SON6714-22-scaled.jpg\",\"contentUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/12\/SON6714-22-scaled.jpg\",\"width\":2560,\"height\":1711,\"caption\":\"Kevin Greene, Ergo, with Liam Byrne, Alliance Lead, Ergo, Clare Hills, Partner Lead for Microsoft, Yvonne Meijerhof, Ergo, Colm Henn, Ergo, Daria Maenkov, Marketing Manager Ergo, Simon Sharkey, Snr Partner Development Manager, Microsoft, and Steve Blanche, Chief Technical Officer, Ergo.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ergotechnologygroup.com\/us\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ergo named Microsoft Ireland Azure Partner of the Year\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#website\",\"url\":\"https:\/\/ergotechnologygroup.com\/us\/\",\"name\":\"Ergo\",\"description\":\"A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ergotechnologygroup.com\/us\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-USA\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa\",\"name\":\"Kelsey Smyth\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-USA\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g\",\"caption\":\"Kelsey Smyth\"},\"url\":\"https:\/\/ergotechnologygroup.com\/us\/author\/kelsey-smyth\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ergo named Microsoft Ireland Azure Partner of the Year | Ergo","description":"Ergo named Microsoft Ireland Azure Partner of the Year | Ergo","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Ergo named Microsoft Ireland Azure Partner of the Year | Ergo","og_description":"Ergo named Microsoft Ireland Azure Partner of the Year | Ergo","og_url":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/","og_site_name":"Ergo","article_published_time":"2025-12-03T14:34:48+00:00","article_modified_time":"2025-12-03T14:40:54+00:00","og_image":[{"width":2560,"height":1711,"url":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/12\/SON6714-22-scaled.jpg","type":"image\/jpeg"}],"author":"Kelsey Smyth","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Kelsey Smyth","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/#article","isPartOf":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/"},"author":{"name":"Kelsey Smyth","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa"},"headline":"Ergo named Microsoft Ireland Azure Partner of the Year","datePublished":"2025-12-03T14:34:48+00:00","dateModified":"2025-12-03T14:40:54+00:00","mainEntityOfPage":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/"},"wordCount":9,"image":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/#primaryimage"},"thumbnailUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/12\/SON6714-22-scaled.jpg","keywords":["Cloud Services","Microsoft Azure"],"articleSection":["News"],"inLanguage":"en-USA"},{"@type":"WebPage","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/","url":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/","name":"Ergo named Microsoft Ireland Azure Partner of the Year | Ergo","isPartOf":{"@id":"https:\/\/ergotechnologygroup.com\/us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/#primaryimage"},"image":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/#primaryimage"},"thumbnailUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/12\/SON6714-22-scaled.jpg","datePublished":"2025-12-03T14:34:48+00:00","dateModified":"2025-12-03T14:40:54+00:00","author":{"@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa"},"description":"Ergo named Microsoft Ireland Azure Partner of the Year | Ergo","breadcrumb":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/#breadcrumb"},"inLanguage":"en-USA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/"]}]},{"@type":"ImageObject","inLanguage":"en-USA","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/#primaryimage","url":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/12\/SON6714-22-scaled.jpg","contentUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/12\/SON6714-22-scaled.jpg","width":2560,"height":1711,"caption":"Kevin Greene, Ergo, with Liam Byrne, Alliance Lead, Ergo, Clare Hills, Partner Lead for Microsoft, Yvonne Meijerhof, Ergo, Colm Henn, Ergo, Daria Maenkov, Marketing Manager Ergo, Simon Sharkey, Snr Partner Development Manager, Microsoft, and Steve Blanche, Chief Technical Officer, Ergo."},{"@type":"BreadcrumbList","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-named-microsoft-ireland-azure-partner-of-the-year\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ergotechnologygroup.com\/us\/"},{"@type":"ListItem","position":2,"name":"Ergo named Microsoft Ireland Azure Partner of the Year"}]},{"@type":"WebSite","@id":"https:\/\/ergotechnologygroup.com\/us\/#website","url":"https:\/\/ergotechnologygroup.com\/us\/","name":"Ergo","description":"A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ergotechnologygroup.com\/us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-USA"},{"@type":"Person","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa","name":"Kelsey Smyth","image":{"@type":"ImageObject","inLanguage":"en-USA","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g","caption":"Kelsey Smyth"},"url":"https:\/\/ergotechnologygroup.com\/us\/author\/kelsey-smyth\/"}]}},"_links":{"self":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts\/126194","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/comments?post=126194"}],"version-history":[{"count":0,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts\/126194\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/media\/126195"}],"wp:attachment":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/media?parent=126194"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/categories?post=126194"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/tags?post=126194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":112795,"date":"2025-07-29T15:49:03","date_gmt":"2025-07-29T15:49:03","guid":{"rendered":"https:\/\/ergotechnologygroup.com\/insights\/blog\/ergo-achieves-gold-partnership-status-with-veeam\/"},"modified":"2025-07-29T16:03:44","modified_gmt":"2025-07-29T16:03:44","slug":"ergo-achieves-gold-partnership-status-with-veeam","status":"publish","type":"post","link":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/","title":{"rendered":"Ergo Achieves Gold Partnership Status with Veeam"},"content":{"rendered":"<div class=\"component text-block text-block-v2 rich-text padM padBottom \">\n\t<div class=\"container\">\n\t\t\t\t<div class=\"row \">\n\t\t\t\t\t<div class=\"col col-12 col-lg-7 offset-lg-1\">\n\t\t\t\t\t\t<p>We\u2019re delighted to announce that Ergo has achieved Gold Partnership status with Veeam, the global market leader in data resilience.<\/p>\n<p>\u201cAs cyber threats and ransomware attacks become more sophisticated, enabling our customers\u2019 to achieve data resilience is our top priority. Partnering with Veeam enables us to deliver comprehensive end-to-end data resilience solutions \u2013 no matter where and how they store and use their data,\u201d – comments John Murphy, Commercial Director Cloud & Infrastructure at Ergo.<\/p>\n<p>\u201cWe\u2019d like to congratulate Ergo on becoming a Gold Veeam partner. This achievement is a testament to their strong business performance and the depth of expertise within the Ergo team. It demonstrates Ergo\u2019s commitment to helping organisations strengthen their data resilience in an ever-evolving digital landscape,\u201d \u2013 comments Alex Walsh, Channel, VCSP and Alliances Director for Veeam UK and Ireland.<\/p>\n<p>\u201cCyber resilience is paramount for public sector bodies to ensure critical data and applications are accessible. Through our partnership with Veeam, we can safeguard our clients\u2019 information with modern backup and recovery solutions,\u201d \u2013 comments Louise Keague, Senior Account Director, Public Sector at Ergo.<\/p>\n<p>Leran more about Ergo\u2019s <a href=\"https:\/\/ergotechnologygroup.com\/us\/security\/cyber-resilience\/\">Cyber Resilience and Cyber Recovery services<\/a><\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":18,"featured_media":112794,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1474],"tags":[],"class_list":["post-112795","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ergo Achieves Gold Partnership Status with Veeam | Ergo<\/title>\n<meta name=\"description\" content=\"Ergo earns Veeam Gold Partner status, boosting data resilience with advanced backup and recovery solutions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ergo Achieves Gold Partnership Status with Veeam | Ergo\" \/>\n<meta property=\"og:description\" content=\"Ergo earns Veeam Gold Partner status, boosting data resilience with advanced backup and recovery solutions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/\" \/>\n<meta property=\"og:site_name\" content=\"Ergo\" \/>\n<meta property=\"article:published_time\" content=\"2025-07-29T15:49:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-29T16:03:44+00:00\" \/>\n<meta name=\"author\" content=\"Kelsey Smyth\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kelsey Smyth\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/\"},\"author\":{\"name\":\"Kelsey Smyth\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa\"},\"headline\":\"Ergo Achieves Gold Partnership Status with Veeam\",\"datePublished\":\"2025-07-29T15:49:03+00:00\",\"dateModified\":\"2025-07-29T16:03:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/\"},\"wordCount\":7,\"image\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/07\/original-27B8482D-998E-407D-90E7-683F1E4005B1.jpeg\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-USA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/\",\"url\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/\",\"name\":\"Ergo Achieves Gold Partnership Status with Veeam | Ergo\",\"isPartOf\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/07\/original-27B8482D-998E-407D-90E7-683F1E4005B1.jpeg\",\"datePublished\":\"2025-07-29T15:49:03+00:00\",\"dateModified\":\"2025-07-29T16:03:44+00:00\",\"author\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa\"},\"description\":\"Ergo earns Veeam Gold Partner status, boosting data resilience with advanced backup and recovery solutions.\",\"breadcrumb\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/#breadcrumb\"},\"inLanguage\":\"en-USA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-USA\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/#primaryimage\",\"url\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/07\/original-27B8482D-998E-407D-90E7-683F1E4005B1.jpeg\",\"contentUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/07\/original-27B8482D-998E-407D-90E7-683F1E4005B1.jpeg\",\"width\":1600,\"height\":1200,\"caption\":\"Ergo team gathered beside an Ergo and Veeam banner celebrating Ergo Achieving Gold Partnership Status with Veeam in a modern office setting.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ergotechnologygroup.com\/us\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ergo Achieves Gold Partnership Status with Veeam\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#website\",\"url\":\"https:\/\/ergotechnologygroup.com\/us\/\",\"name\":\"Ergo\",\"description\":\"A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ergotechnologygroup.com\/us\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-USA\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa\",\"name\":\"Kelsey Smyth\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-USA\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g\",\"caption\":\"Kelsey Smyth\"},\"url\":\"https:\/\/ergotechnologygroup.com\/us\/author\/kelsey-smyth\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ergo Achieves Gold Partnership Status with Veeam | Ergo","description":"Ergo earns Veeam Gold Partner status, boosting data resilience with advanced backup and recovery solutions.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Ergo Achieves Gold Partnership Status with Veeam | Ergo","og_description":"Ergo earns Veeam Gold Partner status, boosting data resilience with advanced backup and recovery solutions.","og_url":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/","og_site_name":"Ergo","article_published_time":"2025-07-29T15:49:03+00:00","article_modified_time":"2025-07-29T16:03:44+00:00","author":"Kelsey Smyth","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Kelsey Smyth"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/#article","isPartOf":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/"},"author":{"name":"Kelsey Smyth","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa"},"headline":"Ergo Achieves Gold Partnership Status with Veeam","datePublished":"2025-07-29T15:49:03+00:00","dateModified":"2025-07-29T16:03:44+00:00","mainEntityOfPage":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/"},"wordCount":7,"image":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/#primaryimage"},"thumbnailUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/07\/original-27B8482D-998E-407D-90E7-683F1E4005B1.jpeg","articleSection":["News"],"inLanguage":"en-USA"},{"@type":"WebPage","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/","url":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/","name":"Ergo Achieves Gold Partnership Status with Veeam | Ergo","isPartOf":{"@id":"https:\/\/ergotechnologygroup.com\/us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/#primaryimage"},"image":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/#primaryimage"},"thumbnailUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/07\/original-27B8482D-998E-407D-90E7-683F1E4005B1.jpeg","datePublished":"2025-07-29T15:49:03+00:00","dateModified":"2025-07-29T16:03:44+00:00","author":{"@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa"},"description":"Ergo earns Veeam Gold Partner status, boosting data resilience with advanced backup and recovery solutions.","breadcrumb":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/#breadcrumb"},"inLanguage":"en-USA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/"]}]},{"@type":"ImageObject","inLanguage":"en-USA","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/#primaryimage","url":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/07\/original-27B8482D-998E-407D-90E7-683F1E4005B1.jpeg","contentUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/07\/original-27B8482D-998E-407D-90E7-683F1E4005B1.jpeg","width":1600,"height":1200,"caption":"Ergo team gathered beside an Ergo and Veeam banner celebrating Ergo Achieving Gold Partnership Status with Veeam in a modern office setting."},{"@type":"BreadcrumbList","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-achieves-gold-partnership-status-with-veeam\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ergotechnologygroup.com\/us\/"},{"@type":"ListItem","position":2,"name":"Ergo Achieves Gold Partnership Status with Veeam"}]},{"@type":"WebSite","@id":"https:\/\/ergotechnologygroup.com\/us\/#website","url":"https:\/\/ergotechnologygroup.com\/us\/","name":"Ergo","description":"A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ergotechnologygroup.com\/us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-USA"},{"@type":"Person","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa","name":"Kelsey Smyth","image":{"@type":"ImageObject","inLanguage":"en-USA","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g","caption":"Kelsey Smyth"},"url":"https:\/\/ergotechnologygroup.com\/us\/author\/kelsey-smyth\/"}]}},"_links":{"self":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts\/112795","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/comments?post=112795"}],"version-history":[{"count":0,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts\/112795\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/media\/112794"}],"wp:attachment":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/media?parent=112795"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/categories?post=112795"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/tags?post=112795"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":102255,"date":"2025-03-25T12:39:20","date_gmt":"2025-03-25T12:39:20","guid":{"rendered":"https:\/\/ergotechnologygroup.com\/insights\/blog-us\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/"},"modified":"2026-03-12T12:11:49","modified_gmt":"2026-03-12T12:11:49","slug":"empowering-women-through-community-support-ergos-us-international-womens-day-initiative","status":"publish","type":"post","link":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/","title":{"rendered":"Empowering Women Through Community Support: Ergo\u2019s US International Women\u2019s Day Initiative"},"content":{"rendered":"<div class=\"component text-block text-block-v2 rich-text padM padBottom \">\n\t<div class=\"container\">\n\t\t\t\t<div class=\"row \">\n\t\t\t\t\t<div class=\"col col-12 col-lg-10 offset-lg-1\">\n\t\t\t\t\t\t<p>At Ergo, we believe in the power of community and the importance of supporting initiatives that drive meaningful change. This International Women\u2019s Day, our Ergo US team came together to make a tangible difference in the lives of women in need, with Alana Carroll and Vicki Schiller leading the initiative. <\/p>\n<p>With the support of Dell Technologies, our colleagues, and customers, they organized a clothing drive in aid of Dress for Success Worldwide\u2014an organization that provides professional attire and career support for unemployed and underemployed women, helping them achieve economic independence.<br \/>\nThe response from our Ergo colleagues, along with generous donations from our partners at Dell and customers, was incredible. These clothing pieces will go a long way in helping women feel confident and prepared as they step into new career opportunities. <\/p>\n<p>A special acknowledgment goes to Ryan McKay, who played a crucial role in organizing a substantial donation, and Brett Housker, who kindly sponsored food and drinks for the event. Their contributions, along with the support from our wider Ergo and Dell Technologies teams, made this initiative a success. <\/p>\n<p>At Ergo, we are committed to fostering a culture of inclusivity and support, not just within our organization but also in the broader community. We are proud to have been part of an initiative that aligns with our values and helps empower women on their career journeys. <\/p>\n<p>A heartfelt thank you to everyone who took part, your generosity will have a lasting impact. <\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":18,"featured_media":134764,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"footnotes":""},"categories":[1474],"tags":[],"class_list":["post-102255","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ergo's US International Women's Day Initiative<\/title>\n<meta name=\"description\" content=\"Discover how Ergo's US team, with support from Dell Technologies, organized a clothing drive for Dress for Success, empowering women in need.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ergo's US International Women's Day Initiative\" \/>\n<meta property=\"og:description\" content=\"Discover how Ergo's US team, with support from Dell Technologies, organized a clothing drive for Dress for Success, empowering women in need.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/\" \/>\n<meta property=\"og:site_name\" content=\"Ergo\" \/>\n<meta property=\"article:published_time\" content=\"2025-03-25T12:39:20+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-12T12:11:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2018\/09\/Cloud_Campaign_-_Event_page_-_Header_image-_v01-01-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1500\" \/>\n\t<meta property=\"og:image:height\" content=\"867\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Kelsey Smyth\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kelsey Smyth\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/\"},\"author\":{\"name\":\"Kelsey Smyth\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa\"},\"headline\":\"Empowering Women Through Community Support: Ergo\u2019s US International Women\u2019s Day Initiative\",\"datePublished\":\"2025-03-25T12:39:20+00:00\",\"dateModified\":\"2026-03-12T12:11:49+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/\"},\"wordCount\":13,\"image\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2018\/09\/Cloud_Campaign_-_Event_page_-_Header_image-_v01-01-1.jpg\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-USA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/\",\"url\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/\",\"name\":\"Ergo's US International Women's Day Initiative\",\"isPartOf\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2018\/09\/Cloud_Campaign_-_Event_page_-_Header_image-_v01-01-1.jpg\",\"datePublished\":\"2025-03-25T12:39:20+00:00\",\"dateModified\":\"2026-03-12T12:11:49+00:00\",\"author\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa\"},\"description\":\"Discover how Ergo's US team, with support from Dell Technologies, organized a clothing drive for Dress for Success, empowering women in need.\",\"breadcrumb\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/#breadcrumb\"},\"inLanguage\":\"en-USA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-USA\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/#primaryimage\",\"url\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2018\/09\/Cloud_Campaign_-_Event_page_-_Header_image-_v01-01-1.jpg\",\"contentUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2018\/09\/Cloud_Campaign_-_Event_page_-_Header_image-_v01-01-1.jpg\",\"width\":1500,\"height\":867,\"caption\":\"Dynamic city skyline lit up by lights\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ergotechnologygroup.com\/us\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Empowering Women Through Community Support: Ergo\u2019s US International Women\u2019s Day Initiative\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#website\",\"url\":\"https:\/\/ergotechnologygroup.com\/us\/\",\"name\":\"Ergo\",\"description\":\"A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ergotechnologygroup.com\/us\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-USA\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa\",\"name\":\"Kelsey Smyth\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-USA\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g\",\"caption\":\"Kelsey Smyth\"},\"url\":\"https:\/\/ergotechnologygroup.com\/us\/author\/kelsey-smyth\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ergo's US International Women's Day Initiative","description":"Discover how Ergo's US team, with support from Dell Technologies, organized a clothing drive for Dress for Success, empowering women in need.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Ergo's US International Women's Day Initiative","og_description":"Discover how Ergo's US team, with support from Dell Technologies, organized a clothing drive for Dress for Success, empowering women in need.","og_url":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/","og_site_name":"Ergo","article_published_time":"2025-03-25T12:39:20+00:00","article_modified_time":"2026-03-12T12:11:49+00:00","og_image":[{"width":1500,"height":867,"url":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2018\/09\/Cloud_Campaign_-_Event_page_-_Header_image-_v01-01-1.jpg","type":"image\/jpeg"}],"author":"Kelsey Smyth","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Kelsey Smyth"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/#article","isPartOf":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/"},"author":{"name":"Kelsey Smyth","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa"},"headline":"Empowering Women Through Community Support: Ergo\u2019s US International Women\u2019s Day Initiative","datePublished":"2025-03-25T12:39:20+00:00","dateModified":"2026-03-12T12:11:49+00:00","mainEntityOfPage":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/"},"wordCount":13,"image":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/#primaryimage"},"thumbnailUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2018\/09\/Cloud_Campaign_-_Event_page_-_Header_image-_v01-01-1.jpg","articleSection":["News"],"inLanguage":"en-USA"},{"@type":"WebPage","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/","url":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/","name":"Ergo's US International Women's Day Initiative","isPartOf":{"@id":"https:\/\/ergotechnologygroup.com\/us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/#primaryimage"},"image":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/#primaryimage"},"thumbnailUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2018\/09\/Cloud_Campaign_-_Event_page_-_Header_image-_v01-01-1.jpg","datePublished":"2025-03-25T12:39:20+00:00","dateModified":"2026-03-12T12:11:49+00:00","author":{"@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa"},"description":"Discover how Ergo's US team, with support from Dell Technologies, organized a clothing drive for Dress for Success, empowering women in need.","breadcrumb":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/#breadcrumb"},"inLanguage":"en-USA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/"]}]},{"@type":"ImageObject","inLanguage":"en-USA","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/#primaryimage","url":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2018\/09\/Cloud_Campaign_-_Event_page_-_Header_image-_v01-01-1.jpg","contentUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2018\/09\/Cloud_Campaign_-_Event_page_-_Header_image-_v01-01-1.jpg","width":1500,"height":867,"caption":"Dynamic city skyline lit up by lights"},{"@type":"BreadcrumbList","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/empowering-women-through-community-support-ergos-us-international-womens-day-initiative\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ergotechnologygroup.com\/us\/"},{"@type":"ListItem","position":2,"name":"Empowering Women Through Community Support: Ergo\u2019s US International Women\u2019s Day Initiative"}]},{"@type":"WebSite","@id":"https:\/\/ergotechnologygroup.com\/us\/#website","url":"https:\/\/ergotechnologygroup.com\/us\/","name":"Ergo","description":"A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ergotechnologygroup.com\/us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-USA"},{"@type":"Person","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa","name":"Kelsey Smyth","image":{"@type":"ImageObject","inLanguage":"en-USA","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g","caption":"Kelsey Smyth"},"url":"https:\/\/ergotechnologygroup.com\/us\/author\/kelsey-smyth\/"}]}},"_links":{"self":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts\/102255","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/comments?post=102255"}],"version-history":[{"count":0,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts\/102255\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/media\/134764"}],"wp:attachment":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/media?parent=102255"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/categories?post=102255"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/tags?post=102255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":55579,"date":"2025-03-06T14:37:19","date_gmt":"2025-03-06T14:37:19","guid":{"rendered":"https:\/\/ergotechnologygroup.com\/insights\/blog-us\/managed-services-all-you-need-to-know\/"},"modified":"2025-04-15T11:33:24","modified_gmt":"2025-04-15T11:33:24","slug":"managed-services-all-you-need-to-know","status":"publish","type":"post","link":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/","title":{"rendered":"Managed Services Explained: A Guide to Modern IT Service Management\u00a0\u00a0"},"content":{"rendered":"<div class=\"component text-block text-block-v2 rich-text padM padBottom \">\n\t<div class=\"container\">\n\t\t\t\t<div class=\"row \">\n\t\t\t\t\t<div class=\"col col-12 col-lg-7 offset-lg-1\">\n\t\t\t\t\t\t<p>In today\u2019s innovation led environment where businesses rely heavily on technology to stay competitive, the management of IT systems is becoming increasingly complex. From network infrastructure and end user compute, data management and storage, software maintenance and management and the holistic security of all of this ecosystem, there is no shortage of IT challenges to overcome.<\/p>\n<p>This is where modern service management and associated tooling platforms come into play. These holistic platforms enable businesses to streamline their operations, reduce costs, and stay ahead of the curve. In this guide to modern service management, we will explore what is managed services, how modern IT managed services are structured and operate, and how various tools can enhance their effectiveness and drive a better and more efficient client\/user experience.<\/p>\n<p><a href=\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/#managed-services\">1.What is Managed Services<\/a><br \/>\n<a href=\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/#it-functions-managed-services\">2.Key IT functions covered by managed services<\/a><br \/>\n<a href=\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/#modern-service-management\">3.Modern Service Management<\/a><br \/>\n<a href=\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/#itsm-best-practices\">4.Best Practices for ITSM<\/a><br \/>\n<a href=\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/#benifits-msd\">5.Benefits of modern service management<\/a><br \/>\n<a href=\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/#future-modern-service-desk\"\">6.What\u2019s Next for Managed Services? Unlocking Automation with Agentic AI<\/a><\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"row \">\n\t\t\t\t\t<div class=\"col col-12 col-lg-7 offset-lg-1\">\n\t\t\t\t\t\t<h2 id=\"managed-services\">What is <i><strong>managed services<\/strong><\/i><\/h2>\n<p>As we all know managed services refer to outsourcing core or niche IT functions to an external service provider, known as a Managed Services Provider (MSP). IT departments often face issues like slow computer and network performance, password problems, internet issues, data loss, security breaches, slow IT support response times and<a href=\"https:\/\/ergotechnologygroup.com\/insights\/blogs\/it-support-cio-it-issues\/\"> other common IT issues.<\/a><\/p>\n<p>Managed services providers can help by managing hardware, software, implementing security measures, automation, and offering 24\/7 support. The goal is to use the MSP\u2019s core engineering and subject matter expertise (SME) capabilities and experience to provide services which deliver a proactive service for IT management, rather than relying on reactive fixes when things go wrong. This allows businesses to benefit from continuous monitoring, rapid problem resolution, and access to specialised expertise and best in class processes, methodologies, and tooling all while reducing the burden on expensive internal resources to allow them to be free to work on core business capability functions.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"row \">\n\t\t\t\t\t<div class=\"col col-12 col-lg-7 offset-lg-1\">\n\t\t\t\t\t\t<h2 id=\"it-functions-managed-services\">Key IT functions covered by <strong><i>managed services<\/i><\/strong><\/h2>\n<ol>\n<li><a href=\"https:\/\/ergotechnologygroup.com\/us\/managed-services\/wise-managed-services\/cloud-management\/\"><strong>Hybrid Cloud solutions and management<\/strong><\/a> involves the integration and management of both private and public cloud environments to provide businesses with greater flexibility, scalability, and cost-efficiency in their IT operations.<\/li>\n<li><strong>Cyber resilience, data backup and disaster recovery:<\/strong> strategies and technologies to ensure the protection, backup, and quick recovery of data and IT systems in the event of cyber threats or disasters.<\/li>\n<li><strong>Software management, patching, and updates:<\/strong> involving the continuous process of maintaining, updating, and securing software applications to ensure they function efficiently, remain secure, and are up to date with the latest features and fixes.<\/li>\n<li><strong><a href=\"https:\/\/ergotechnologygroup.com\/us\/managed-services\/wise-managed-services\/networks-management\/\">Network management<\/a> and monitoring:<\/strong> involve the continuous oversight and maintenance of a network’s performance, security, and reliability to ensure optimal operation and quick resolution of any issues.<\/li>\n<li><strong>Cybersecurity and data governance services<\/strong> involve protecting digital assets, ensuring regulatory compliance, and managing data responsibly through threat , encryption, access control, incident response, compliance management, data governance, and security awareness training.<\/li>\n<li><strong>Application development and maintenance services:<\/strong> involve the continuous process of designing, developing, and maintaining software applications to ensure they meet business needs, remain functional, and are updated with the latest features and security patches.<\/li>\n<li><strong>Helpdesk and IT support<\/strong> involve helping and providing solutions to users for their IT-related issues, ensuring smooth and efficient operation of IT systems.<\/li>\n<\/ol>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"row \">\n\t\t\t\t\t<div class=\"col col-12 col-lg-7 offset-lg-1\">\n\t\t\t\t\t\t<h2 id=\"modern-service-management\">Modern service <i><strong>management<\/strong><\/i><\/h2>\n<p>Traditional managed services in today’s complex Enterprise IT ecosystem rely heavily on expensive and limited subject matter expertise. Modern Service Management, however, uses enhanced technologies like <a href=\"https:\/\/ergotechnologygroup.com\/us\/managed-services\/wise-managed-services\/microsoft-365-management-2\/\">Ergo Connect,<\/a> powered by<a href=\"https:\/\/www.servicenow.com\/\"> ServiceNow<\/a>, which integrates client contact, IT service management (ITSM), Remote monitoring management (RMM), and cybersecurity management tools.<\/p>\n<p>This alleviates the need for organisations to stay current with non-core technology, allowing them to focus on their core business. Another key tool is Amazon Connect, a cloud-based contact centre service, manages customer interactions and logs, ensuring prompt service when integrated with <a href=\"https:\/\/ergotechnologygroup.com\/insights\/blogs\/amazon-connect-and-service-now\/\">Ergo Connect.<\/a><\/p>\n<p>Traditionally, service desks were reactive, addressing issues as they arose. With modern technologies, they have become proactive and strategic. Automation and AI tools now predict and prevent issues, reducing downtime and enhancing service quality. Advanced analytics provide insights into user behaviour, enabling personalised support. Self-service portals and virtual assistants offer instant solutions, reducing the need for human intervention.<\/p>\n<p>Modern service desk leverage Automation, Machine Learning, and Generative AI to deliver services more efficiently, reducing reliance on highly skilled and expensive resources.<\/p>\n<p>AI and automation are essential for modern service management, streamlining operations, reducing costs, and enhancing customer and employee experiences. AI tools analyse data to predict and prevent issues, minimising downtime and ensuring service continuity. Automation reduces manual processes, allowing IT staff to focus on complex issues.<\/p>\n<p>AI-driven chatbots provide instant support, and generative AI enhances service management by understanding user intent and generating contextual responses. AI-powered analytics offer real-time insights into customer satisfaction, enabling continuous improvement in service delivery.<\/p>\n<p>These services also allow for more improved and efficient channels of contact and self-service capabilities through improved knowledge and operational management and finally using large language models and the collection of rich data, reporting and customer satisfaction (CSAT) recording capabilities are becoming near real-time through the use of performance analytics and sentiment analysis.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"row \">\n\t\t\t\t\t<div class=\"col col-12 col-lg-7 offset-lg-1\">\n\t\t\t\t\t\t<h2 id=\"itsm-best-practices\">Best practices <strong><i>for ITSM<\/i><\/strong><\/h2>\n<p>Implementing best practices in IT Service Management (ITSM) is crucial for ensuring efficient and effective IT operations. Here are some key best practices we consider:<\/p>\n<ol>\n<li><strong>Service-Oriented Approach:<\/strong> Deliver IT services that align with business goals and add value to the organisation.<\/li>\n<li><strong>Implement ITIL:<\/strong> Use ITIL best practices to standardize processes and improve service quality and customer satisfaction.<\/li>\n<li><strong>Continuous Improvement:<\/strong> Regularly review and enhance ITSM processes to ensure they remain effective and efficient.<\/li>\n<li><strong>User Experience:<\/strong> Ensure IT services are user-friendly, provide self-service options, and meet the needs of end-users.<\/li>\n<li><strong>Knowledge Management:<\/strong> Maintain a comprehensive knowledge base to support ITSM processes and reduce resolution times.<\/li>\n<li><strong>Collaboration:<\/strong> Foster communication between IT teams and other departments to ensure seamless service delivery.<\/li>\n<li><strong>Measure and Enhance IT Operations:<\/strong> KPIs, OLAs, and SLAs are essential for measuring and enhancing IT operations and service delivery<\/li>\n<\/ol>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"row \">\n\t\t\t\t\t<div class=\"col col-12 col-lg-7 offset-lg-1\">\n\t\t\t\t\t\t<h2 id=\"benifits-msd\">Benefits of modern services <strong><i>management<\/i><\/strong><\/h2>\n<p>Modern organisations are rapidly increasing their digital services to meet industry demands and employee expectations. This surge leads to a higher number of incidents from both users and the infrastructure. Scaling people and manual processes to manage this volume is impractical, but AI-powered automation can manage these incidents as they occur or even prevent them proactively.<\/p>\n<p>Generative AI, combined with traditional ML\/AI, enhances service management, improving employee experience and productivity. It helps understand user intent, synthesize knowledge, and generate contextualised responses. Incorporating Generative AI in service management platforms allows MSPs to enhance self-service search, generate incident summaries, and create resolution notes, enabling IT staff to focus on complex issues.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"row \">\n\t\t\t\t\t<div class=\"col col-12 col-lg-7 offset-lg-1\">\n\t\t\t\t\t\t<h3>Knowledge creation <strong><i>and management benefits<\/i><\/strong><\/h3>\n<p>Many routine incidents can be deflected with knowledge content, but this requires agents to spend time creating relevant articles, time that they often do not have. With AI knowledge generation, articles can quickly be generated and published in a knowledge management system for agents and\/or employees to reference and learn from. This will help close the knowledge gap found in many organizations among agents and employees.<\/p>\n<p>Implementing Tooling with embedded AI capabilities stands to transform how you create and manage knowledge articles in the following ways:<\/p>\n<p><strong>1.Faster turnaround time for knowledge article creation<\/strong><\/p>\n<p>AI KM accelerates the creation of knowledge articles by leveraging AI to draft articles based on case details. This reduces the time agents spend on documentation, allowing them to focus on resolving issues.<\/p>\n<p><strong>2. Increased self-service and deflection<\/strong><\/p>\n<p>By making relevant knowledge articles more readily available, AI KM empowers users to find solutions on their own. This enhances the self-service experience and reduces the number of tickets submitted to support teams.<\/p>\n<p><strong>3. Faster resolution time on tasks<\/strong><\/p>\n<p>With reduced knowledge gaps and more accurate articles for troubleshooting, tasks can be resolved more swiftly. And greater efficiency = improved customer satisfaction and operational effectiveness.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"row \">\n\t\t\t\t\t<div class=\"col col-12 col-lg-7 offset-lg-1\">\n\t\t\t\t\t\t<h3>Case summarisation & text-to-code <strong><em>related benefits<\/em><\/strong><\/h3>\n<p>Tooling Implemented with embedded AI capabilities also allows agents and engineers to automatically\u202fsummarize\u202fcustomer interactions by analysing chat logs and call transcripts. Using large language models (LLMs), fine-tuned with specific customer data, summaries that capture the essence of each conversation can be generated automatically.<\/p>\n<p><strong>Case summarisation minimises manual work to boost productivity and accelerate customer outcomes.<\/strong><\/p>\n<p><strong>1. Case summarisation\u202f<\/strong>uses generative AI to read and distil case information across IT and customer service cases, including customer or incident details, previous touchpoints, actions taken by involved parties, and the eventual resolution, to create case summary notes in seconds. Simplifying this \u201cmandatedbutmanual\u201d process can allow for quicker handoffs between internal teams, help increase productivity and create more streamlined resolutions for customers and employees alike. Additionally, by simplifying these manual processes, employees can focus on more complex assignments and projects.<\/p>\n<p><strong>2.AI Search summarisation<\/strong><\/p>\n<p>With the introduction of AI search, native search functionality became akin to popular consumer-grade offerings. AI Search results combined with generative AI, instead of search results, you get answers. This is helpful for employees and customers alike to find the answers they need and not create requests or incidents for agents.<\/p>\n<p><strong>3. Chat summarisation<\/strong><\/p>\n<p>Speed up transfers and take the chat transcript between the employee and a Virtual Agent, or even live agent, and summarize it. This is helpful for agents who need to pick up where the last agent left off and quickly get up to speed to tackle the incident, reducing MTTR and repetitive questions for the requestor.<\/p>\n<p><strong>4. Incident summarisation<\/strong><\/p>\n<p>When a request is not submitted through chat, the first responder may not be the right agent to oversee the incident. In this case, the next agent needs to quickly understand the issue and the steps taken so far so they can best tackle resolution. With incident summarization, the issue, actions taken, and potential next steps are neatly summed up for the next agent to quickly ingest before beginning to resolve the incident.<\/p>\n<p><strong>5. Resolution Notes Generation<\/strong><\/p>\n<p>When an incident is resolved, ITIL best practices state providing detailed resolution notes. With this feature, Agents are given an opportunity to review and submit auto-generated resolution notes based on steps taken, parties involved, and successful resolution actions. Not only is the resolution procedure streamlined but ensures agents in the future can reference past incidents for help.<\/p>\n<p><strong>6. Text-to-code accelerates pro and low-code development with generative AI.<\/strong><\/p>\n<p>Service automation developers often face repetitive and time-consuming work, creating the same code for routine commands. With\u202ftext-to-code, developers can write plain, natural language text descriptions of the type of code they want; generative AI within the Platform will convert the text into high quality code suggestions, and in some cases complete code, which is shared inline to review, edit, and implement. Text-to-code helps ensure every corner of the enterprise can create seamless coding experiences that can deliver fast development and increased productivity.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"row \">\n\t\t\t\t\t<div class=\"col col-12 col-lg-7 offset-lg-1\">\n\t\t\t\t\t\t<h2 id=\"future-modern-service-desk\">What\u2019s next for services management? <strong><i>Unlocking automation with agentic AI<\/i><\/strong><\/h2>\n<p>As digital transformation evolves further and businesses continue searching for ways to improve efficiency, reduce operational costs, and enhance customer satisfaction. Service management, a critical backbone of these industries, must further evolve and adopt new automation technologies to achieve these goals. One of the most transformative developments in this space is the emergence of \u201cagentic AI.\u201d This paradigm, centred around autonomous and goal-driven artificial intelligence, has the potential to revolutionize service management by enabling systems to take initiative, adapt dynamically, and make informed decisions.<\/p>\n<h2>Potential Use Cases for Agentic AI in IT Service Management<\/h2>\n<p>Agentic AI can transform IT Service Management (ITSM) by autonomously driving intelligent decisions and actions, reducing human dependency, and increasing efficiency. Here are some key use cases for Agentic AI in ITSM:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-100681 size-full\" src=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2008\/05\/Table_V02.png\" alt=\"\" width=\"2115\" height=\"1115\" srcset=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2008\/05\/Table_V02.png 2115w, https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2008\/05\/Table_V02-300x158.png 300w, https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2008\/05\/Table_V02-1024x540.png 1024w, https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2008\/05\/Table_V02-768x405.png 768w, https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2008\/05\/Table_V02-1536x810.png 1536w, https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2008\/05\/Table_V02-2048x1080.png 2048w\" sizes=\"auto, (max-width: 2115px) 100vw, 2115px\" \/><\/p>\n<p>As you can clearly see Agentic AI in ITSM goes beyond simple automation by enabling proactive, adaptive, and intelligent management of IT services. These use cases demonstrate its potential to redefine efficiency, reliability, and innovation in IT operations.<\/p>\n<p>In conclusion, the integration of Agentic AI within IT Service Management (ITSM) represents a paradigm shift, leading the way towards a future where IT operations are not only automated but also intelligently managed. By adopting these advanced AI-driven solutions, organizations can anticipate and swiftly respond to dynamic operational requirements, paving the path for a more resilient and innovative IT landscape. The strategic application of AI in ITSM is poised to unlock unprecedented levels of operational excellence and business agility and Ergo Connect remains at the forefront of this evolution delivered at a pace which aligns with our client’s maturity and risk management profile to best prepare them for today while planning for tomorrow and what the future will bring.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":16,"featured_media":100671,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"footnotes":""},"categories":[1503],"tags":[1528,1626],"class_list":["post-55579","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-managed-services","tag-managed-services-us"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Managed Services: A Guide to a Modern Service Desk<\/title>\n<meta name=\"description\" content=\"Discover managed services in IT: streamline operations, cut costs, enhance user experience with AI, automation, and best practices.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managed Services: A Guide to a Modern Service Desk\" \/>\n<meta property=\"og:description\" content=\"Discover managed services in IT: streamline operations, cut costs, enhance user experience with AI, automation, and best practices.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/\" \/>\n<meta property=\"og:site_name\" content=\"Ergo\" \/>\n<meta property=\"article:published_time\" content=\"2025-03-06T14:37:19+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-15T11:33:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2008\/05\/Managed-Service-Provider-min.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Ana Pereira\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ana Pereira\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/\"},\"author\":{\"name\":\"Ana Pereira\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/7aecd0528a42457ae8e2aa1714f8480a\"},\"headline\":\"Managed Services Explained: A Guide to Modern IT Service Management\u00a0\u00a0\",\"datePublished\":\"2025-03-06T14:37:19+00:00\",\"dateModified\":\"2025-04-15T11:33:24+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/\"},\"wordCount\":10,\"image\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2008\/05\/Managed-Service-Provider-min.png\",\"keywords\":[\"Managed Services\",\"Managed Services\"],\"articleSection\":[\"Blog\"],\"inLanguage\":\"en-USA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/\",\"url\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/\",\"name\":\"Managed Services: A Guide to a Modern Service Desk\",\"isPartOf\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2008\/05\/Managed-Service-Provider-min.png\",\"datePublished\":\"2025-03-06T14:37:19+00:00\",\"dateModified\":\"2025-04-15T11:33:24+00:00\",\"author\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/7aecd0528a42457ae8e2aa1714f8480a\"},\"description\":\"Discover managed services in IT: streamline operations, cut costs, enhance user experience with AI, automation, and best practices.\",\"breadcrumb\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/#breadcrumb\"},\"inLanguage\":\"en-USA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-USA\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/#primaryimage\",\"url\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2008\/05\/Managed-Service-Provider-min.png\",\"contentUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2008\/05\/Managed-Service-Provider-min.png\",\"width\":1200,\"height\":627,\"caption\":\"An IT support team works at computer stations in a modern office, illustrating the role of managed services in delivering efficient, reliable IT service management.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ergotechnologygroup.com\/us\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Managed Services Explained: A Guide to Modern IT Service Management\u00a0\u00a0\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#website\",\"url\":\"https:\/\/ergotechnologygroup.com\/us\/\",\"name\":\"Ergo\",\"description\":\"A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ergotechnologygroup.com\/us\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-USA\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/7aecd0528a42457ae8e2aa1714f8480a\",\"name\":\"Ana Pereira\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-USA\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/c377715a34ba394c0aea9a9f5bdeea2a2462ed1334355d17321f09211b7e68df?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/c377715a34ba394c0aea9a9f5bdeea2a2462ed1334355d17321f09211b7e68df?s=96&d=mm&r=g\",\"caption\":\"Ana Pereira\"},\"url\":\"https:\/\/ergotechnologygroup.com\/us\/author\/ana-pereira\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Managed Services: A Guide to a Modern Service Desk","description":"Discover managed services in IT: streamline operations, cut costs, enhance user experience with AI, automation, and best practices.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Managed Services: A Guide to a Modern Service Desk","og_description":"Discover managed services in IT: streamline operations, cut costs, enhance user experience with AI, automation, and best practices.","og_url":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/","og_site_name":"Ergo","article_published_time":"2025-03-06T14:37:19+00:00","article_modified_time":"2025-04-15T11:33:24+00:00","og_image":[{"width":1200,"height":627,"url":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2008\/05\/Managed-Service-Provider-min.png","type":"image\/png"}],"author":"Ana Pereira","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Ana Pereira","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/#article","isPartOf":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/"},"author":{"name":"Ana Pereira","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/7aecd0528a42457ae8e2aa1714f8480a"},"headline":"Managed Services Explained: A Guide to Modern IT Service Management\u00a0\u00a0","datePublished":"2025-03-06T14:37:19+00:00","dateModified":"2025-04-15T11:33:24+00:00","mainEntityOfPage":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/"},"wordCount":10,"image":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/#primaryimage"},"thumbnailUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2008\/05\/Managed-Service-Provider-min.png","keywords":["Managed Services","Managed Services"],"articleSection":["Blog"],"inLanguage":"en-USA"},{"@type":"WebPage","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/","url":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/","name":"Managed Services: A Guide to a Modern Service Desk","isPartOf":{"@id":"https:\/\/ergotechnologygroup.com\/us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/#primaryimage"},"image":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/#primaryimage"},"thumbnailUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2008\/05\/Managed-Service-Provider-min.png","datePublished":"2025-03-06T14:37:19+00:00","dateModified":"2025-04-15T11:33:24+00:00","author":{"@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/7aecd0528a42457ae8e2aa1714f8480a"},"description":"Discover managed services in IT: streamline operations, cut costs, enhance user experience with AI, automation, and best practices.","breadcrumb":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/#breadcrumb"},"inLanguage":"en-USA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/"]}]},{"@type":"ImageObject","inLanguage":"en-USA","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/#primaryimage","url":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2008\/05\/Managed-Service-Provider-min.png","contentUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2008\/05\/Managed-Service-Provider-min.png","width":1200,"height":627,"caption":"An IT support team works at computer stations in a modern office, illustrating the role of managed services in delivering efficient, reliable IT service management."},{"@type":"BreadcrumbList","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/managed-services-all-you-need-to-know\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ergotechnologygroup.com\/us\/"},{"@type":"ListItem","position":2,"name":"Managed Services Explained: A Guide to Modern IT Service Management\u00a0\u00a0"}]},{"@type":"WebSite","@id":"https:\/\/ergotechnologygroup.com\/us\/#website","url":"https:\/\/ergotechnologygroup.com\/us\/","name":"Ergo","description":"A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ergotechnologygroup.com\/us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-USA"},{"@type":"Person","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/7aecd0528a42457ae8e2aa1714f8480a","name":"Ana Pereira","image":{"@type":"ImageObject","inLanguage":"en-USA","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/c377715a34ba394c0aea9a9f5bdeea2a2462ed1334355d17321f09211b7e68df?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c377715a34ba394c0aea9a9f5bdeea2a2462ed1334355d17321f09211b7e68df?s=96&d=mm&r=g","caption":"Ana Pereira"},"url":"https:\/\/ergotechnologygroup.com\/us\/author\/ana-pereira\/"}]}},"_links":{"self":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts\/55579","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/comments?post=55579"}],"version-history":[{"count":0,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts\/55579\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/media\/100671"}],"wp:attachment":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/media?parent=55579"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/categories?post=55579"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/tags?post=55579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":98787,"date":"2025-02-05T09:29:46","date_gmt":"2025-02-05T09:29:46","guid":{"rendered":"https:\/\/ergotechnologygroup.com\/insights\/blog-us\/the-evolution-of-microsoft-fabric\/"},"modified":"2025-07-29T16:02:06","modified_gmt":"2025-07-29T16:02:06","slug":"the-evolution-of-microsoft-fabric","status":"publish","type":"post","link":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/","title":{"rendered":"The Evolution of Microsoft Fabric"},"content":{"rendered":"<div class=\"component text-block text-block-v2 rich-text padM padBottom \">\n\t<div class=\"container\">\n\t\t\t\t<div class=\"row \">\n\t\t\t\t\t<div class=\"col col-12 col-lg-7 offset-lg-1\">\n\t\t\t\t\t\t<h2>An In-Depth Look at Microsoft Fabric’s <i><strong>Journey and Performance<\/i><\/strong><\/h2>\n<p>Microsoft Fabric has undergone extraordinary growth since its inception. Introduced as a technology exploration project in the summer of 2023, it quickly captured attention and evolved into a robust platform for data and AI technologies. By November 2023, Fabric became generally available, offering vast potential and winning over users with its powerful functionality and user-centric design.<\/p>\n<h2>The pros of <strong><i>Microsoft Fabric:\u00a0<\/i><\/strong><\/h2>\n<p>Microsoft Fabric stands out in the competitive landscape of data and AI platforms, offering a single, unified analytics platform, that empowers organizations to unlock the full value of their data:<\/p>\n<h3>Monitoring<\/h3>\n<p>Fabric offers a range of monitoring capabilities through admin workspace monitoring and the Fabric Capacity monitoring application as well as individual job-level alerts, providing users with a comprehensive view of their data processes and workflows. These tools ensure seamless management and oversight, helping businesses maintain control and efficiency in their data environments.<\/p>\n<h3>Low-Code Development Experience<\/h3>\n<p>With the introduction of low-code pipelines and Gen2 Dataflows, Fabric has simplified the development process. Features like streamlined parameters, scheduling options, and copy job functionality make it easier than ever for users to build and maintain workflows, eliminating traditional data engineering complexities.<\/p>\n<h3>OneLake \/ Direct Lake Semantic Models<\/h3>\n<p>OneLake integration revolutionizes data handling with its delta parquet storage format, while Direct Lake semantic models allow for near-instant access and reduced refresh times through framing operations. These innovations enable users to work with large datasets more efficiently and enhance performance.<\/p>\n<h3>Web GUI<\/h3>\n<p>Fabric\u2019s intuitive web GUI provides a seamless, user-friendly interface. This design makes it easy for both seasoned professionals and newcomers to navigate the platform and maximize its potential, lowering the barrier to entry for users of all experience levels.<\/p>\n<h3>AI Development& Copilot<\/h3>\n<p>Fabric\u2019s AI development features, such as AutoML and Copilot (across engineering, data science, data warehousing, and Power BI), accelerate the creation and deployment of AI-driven insights. These tools empower users to harness the power of AI to make confident, data-driven decisions and uncover actionable insights.<\/p>\n<h2>Areas Microsoft Fabric has <strong><i>room to Grow<\/i><\/strong><\/h2>\n<p>Microsoft Fabric is already an impressive platform, and as it evolves, there are exciting opportunities to enhance its capabilities even further:<\/p>\n<h3>T-SQL Compatibility<\/h3>\n<p>Fabric offers robust SQL support, and there is room to expand this flexibility by addressing areas like temporary table usage. Enhancing compatibility would open new possibilities for users seeking even greater ease and efficiency in their workflows.<\/p>\n<h3>Capacity Management<\/h3>\n<p>To make the user experience even smoother, Fabric could further refine its capacity management tools. Enhanced workload management and queueing would allow users to better predict resource consumption and streamline operations.<\/p>\n<h3>Best Practices and Documentation<\/h3>\n<p>While Fabric offers significant power out of the box, expanding the availability of best-practice guides and comprehensive documentation would provide users with even more tools to succeed. Detailed examples and practical tips could help teams unlock the full potential of Fabric\u2019s capabilities.<\/p>\n<h2>Conclusion<\/h2>\n<p>Microsoft Fabric has made a lasting impact in the data and AI space. Its rapid evolution over the past 18 months highlights its innovative features and ongoing growth, positioning it as a vital tool for modern organisations.<\/p>\n<p>At Ergo, our deep expertise in Data and AI technologies\u2014including Microsoft Fabric\u2014makes us the perfect partner to help your organisation transform its data capabilities. Whether you’re exploring Fabric in a Day workshops, proof-of-concept projects, or full-scale production implementations, we\u2019re here to guide you toward meaningful, data-driven success.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"component feature-block feature-block--left padM padBottom \">\n\t<div class=\"container\">\n\t\t<div class=\"wrapper\">\n\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"col col-12 col-lg-5 \">\n\t\t\t\t\t<div class=\"feature-block__content rich-text\">\n\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t<h2>Transform Your Business with <strong><i>Microsoft Fabric <\/i><\/strong><\/h2>\n<p>Ready to elevate your data operations? Microsoft Fabric provides a unified platform for all your data needs. Fill out the form below to learn more and start your journey toward achieving data-driven excellence.<\/p>\n\n\t\t\t\t\t\t\t<a href=\"https:\/\/ergotechnologygroup.com\/contact-us\/\" class=\"btn btn-primary\" target=\"_self\">\n\t\t\t\t\t\t\t\t<span class=\"btn__text\">Contact us <\/span>\n\t\t\t\t\t\t\t\t<span class=\"btn__icon\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n\t\t\t\t\t\t\t\t\t\t<g clip-path=\"url(#clip0_4257_6827)\">\n\t\t\t\t\t\t\t\t\t\t\t<path d=\"M6 6H18M18 6V18M18 6L6 18\" stroke=\"#E4002B\" stroke-width=\"2\" stroke-linecap=\"round\"><\/path>\n\t\t\t\t\t\t\t\t\t\t<\/g>\n\t\t\t\t\t\t\t\t\t\t<defs>\n\t\t\t\t\t\t\t\t\t\t\t<clipPath id=\"clip0_4257_6827\">\n\t\t\t\t\t\t\t\t\t\t\t\t<rect width=\"24\" height=\"24\" fill=\"white\"><\/rect>\n\t\t\t\t\t\t\t\t\t\t\t<\/clipPath>\n\t\t\t\t\t\t\t\t\t\t<\/defs>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n\t\t\t\t\t\t\t\t\t\t<g clip-path=\"url(#clip0_4257_6827)\">\n\t\t\t\t\t\t\t\t\t\t\t<path d=\"M6 6H18M18 6V18M18 6L6 18\" stroke=\"#141819\" stroke-width=\"2\" stroke-linecap=\"round\"><\/path>\n\t\t\t\t\t\t\t\t\t\t<\/g>\n\t\t\t\t\t\t\t\t\t\t<defs>\n\t\t\t\t\t\t\t\t\t\t\t<clipPath id=\"clip0_4257_6827\">\n\t\t\t\t\t\t\t\t\t\t\t\t<rect width=\"24\" height=\"24\" fill=\"white\"><\/rect>\n\t\t\t\t\t\t\t\t\t\t\t<\/clipPath>\n\t\t\t\t\t\t\t\t\t\t<\/defs>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":18,"featured_media":100106,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"footnotes":""},"categories":[1503],"tags":[2182],"class_list":["post-98787","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-microsoft-fabric-us"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Evolution of Microsoft Fabric: A Unified Data Platform<\/title>\n<meta name=\"description\" content=\"Explore Microsoft Fabric's journey from inception to a robust data and AI platform. Learn about its features, innovations, and future growth.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Evolution of Microsoft Fabric: A Unified Data Platform\" \/>\n<meta property=\"og:description\" content=\"Explore Microsoft Fabric's journey from inception to a robust data and AI platform. Learn about its features, innovations, and future growth.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/\" \/>\n<meta property=\"og:site_name\" content=\"Ergo\" \/>\n<meta property=\"article:published_time\" content=\"2025-02-05T09:29:46+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-29T16:02:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/02\/Fabric-blog-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1115\" \/>\n\t<meta property=\"og:image:height\" content=\"489\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Kelsey Smyth\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kelsey Smyth\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/\"},\"author\":{\"name\":\"Kelsey Smyth\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa\"},\"headline\":\"The Evolution of Microsoft Fabric\",\"datePublished\":\"2025-02-05T09:29:46+00:00\",\"dateModified\":\"2025-07-29T16:02:06+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/\"},\"wordCount\":5,\"image\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/02\/Fabric-blog-1.png\",\"keywords\":[\"Microsoft Fabric\"],\"articleSection\":[\"Blog\"],\"inLanguage\":\"en-USA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/\",\"url\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/\",\"name\":\"The Evolution of Microsoft Fabric: A Unified Data Platform\",\"isPartOf\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/02\/Fabric-blog-1.png\",\"datePublished\":\"2025-02-05T09:29:46+00:00\",\"dateModified\":\"2025-07-29T16:02:06+00:00\",\"author\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa\"},\"description\":\"Explore Microsoft Fabric's journey from inception to a robust data and AI platform. Learn about its features, innovations, and future growth.\",\"breadcrumb\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/#breadcrumb\"},\"inLanguage\":\"en-USA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-USA\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/#primaryimage\",\"url\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/02\/Fabric-blog-1.png\",\"contentUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/02\/Fabric-blog-1.png\",\"width\":1115,\"height\":489,\"caption\":\"Discover the latest innovations and features of Microsoft Fabric, transforming your data management and analytics experience.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ergotechnologygroup.com\/us\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Evolution of Microsoft Fabric\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#website\",\"url\":\"https:\/\/ergotechnologygroup.com\/us\/\",\"name\":\"Ergo\",\"description\":\"A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ergotechnologygroup.com\/us\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-USA\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa\",\"name\":\"Kelsey Smyth\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-USA\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g\",\"caption\":\"Kelsey Smyth\"},\"url\":\"https:\/\/ergotechnologygroup.com\/us\/author\/kelsey-smyth\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"The Evolution of Microsoft Fabric: A Unified Data Platform","description":"Explore Microsoft Fabric's journey from inception to a robust data and AI platform. Learn about its features, innovations, and future growth.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"The Evolution of Microsoft Fabric: A Unified Data Platform","og_description":"Explore Microsoft Fabric's journey from inception to a robust data and AI platform. Learn about its features, innovations, and future growth.","og_url":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/","og_site_name":"Ergo","article_published_time":"2025-02-05T09:29:46+00:00","article_modified_time":"2025-07-29T16:02:06+00:00","og_image":[{"width":1115,"height":489,"url":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/02\/Fabric-blog-1.png","type":"image\/png"}],"author":"Kelsey Smyth","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Kelsey Smyth","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/#article","isPartOf":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/"},"author":{"name":"Kelsey Smyth","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa"},"headline":"The Evolution of Microsoft Fabric","datePublished":"2025-02-05T09:29:46+00:00","dateModified":"2025-07-29T16:02:06+00:00","mainEntityOfPage":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/"},"wordCount":5,"image":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/#primaryimage"},"thumbnailUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/02\/Fabric-blog-1.png","keywords":["Microsoft Fabric"],"articleSection":["Blog"],"inLanguage":"en-USA"},{"@type":"WebPage","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/","url":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/","name":"The Evolution of Microsoft Fabric: A Unified Data Platform","isPartOf":{"@id":"https:\/\/ergotechnologygroup.com\/us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/#primaryimage"},"image":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/#primaryimage"},"thumbnailUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/02\/Fabric-blog-1.png","datePublished":"2025-02-05T09:29:46+00:00","dateModified":"2025-07-29T16:02:06+00:00","author":{"@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa"},"description":"Explore Microsoft Fabric's journey from inception to a robust data and AI platform. Learn about its features, innovations, and future growth.","breadcrumb":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/#breadcrumb"},"inLanguage":"en-USA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/"]}]},{"@type":"ImageObject","inLanguage":"en-USA","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/#primaryimage","url":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/02\/Fabric-blog-1.png","contentUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/02\/Fabric-blog-1.png","width":1115,"height":489,"caption":"Discover the latest innovations and features of Microsoft Fabric, transforming your data management and analytics experience."},{"@type":"BreadcrumbList","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/the-evolution-of-microsoft-fabric\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ergotechnologygroup.com\/us\/"},{"@type":"ListItem","position":2,"name":"The Evolution of Microsoft Fabric"}]},{"@type":"WebSite","@id":"https:\/\/ergotechnologygroup.com\/us\/#website","url":"https:\/\/ergotechnologygroup.com\/us\/","name":"Ergo","description":"A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ergotechnologygroup.com\/us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-USA"},{"@type":"Person","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa","name":"Kelsey Smyth","image":{"@type":"ImageObject","inLanguage":"en-USA","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g","caption":"Kelsey Smyth"},"url":"https:\/\/ergotechnologygroup.com\/us\/author\/kelsey-smyth\/"}]}},"_links":{"self":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts\/98787","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/comments?post=98787"}],"version-history":[{"count":0,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts\/98787\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/media\/100106"}],"wp:attachment":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/media?parent=98787"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/categories?post=98787"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/tags?post=98787"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":98788,"date":"2025-01-31T11:18:48","date_gmt":"2025-01-31T11:18:48","guid":{"rendered":"https:\/\/ergotechnologygroup.com\/insights\/blog-us\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/"},"modified":"2026-02-26T16:37:42","modified_gmt":"2026-02-26T16:37:42","slug":"ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland","status":"publish","type":"post","link":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/","title":{"rendered":"Ergo becomes first Dell APEX Cloud Platform for Microsoft Azure certified partner in Ireland"},"content":{"rendered":"<div class=\"component text-block text-block-v2 rich-text padM \">\n\t<div class=\"container\">\n\t\t\t\t<div class=\"row \">\n\t\t\t\t\t<div class=\"col col-12 col-lg-7 offset-lg-1\">\n\t\t\t\t\t\t<p>In an era where digital transformation is crucial to business success, staying ahead of the technology curve is more important than ever. That\u2019s why Ergo is proud to announce that it has recently achieved the<a href=\"https:\/\/ergotechnologygroup.com\/us\/about\/technology-partnerships\/dell-partnership\/\"> Dell<\/a> \u201cConverged\/Hyperconverged Infrastructure Services -ACP Azure\u201d Deployment Services Competency, making it the first Dell APEX Cloud Platform for Azure certified partner in Ireland.<\/p>\n<p>But why does this matter?<\/p>\n<p>This certification is a testament to Ergo\u2019s ability to combine <a href=\"https:\/\/ergotechnologygroup.com\/resources\/modern-data-infrastructure\/\">Dell\u2019s industry-leading infrastructure<\/a> with Microsoft\u2019s powerful <a href=\"https:\/\/ergotechnologygroup.com\/insights\/blogs\/azure-expert-managed-service-provider-msp\/\">Azure cloud platform,<\/a> enabling it to support businesses as they navigate their hybrid cloud journeys with unparalleled expertise. By securing this accreditation, Ergo joins an exclusive group of the world\u2019s leading IT solutions providers, further solidifying its position as a trusted partner for businesses looking to accelerate their digital transformation strategies.<\/p>\n<p>The achievement also underscores Ergo\u2019s ongoing commitment to leadership in Ireland\u2019s rapidly evolving technology sector. Over the past thirty years, Ireland has attracted some of the world\u2019s biggest tech giants while also nurturing a thriving indigenous tech ecosystem. As a result, Ergo, Ireland\u2019s largest homegrown IT solutions provider, now stands proudly among these success stories. It has always been at the forefront of technological advancement, and this certification represents yet another milestone in its continuous pursuit of excellence.<\/p>\n<p>Achieving the Dell APEX Cloud Platform for Azure certification required a significant investment in skills development across Ergo\u2019s engineering teams. Engineers undertook extensive training and passed rigorous assessments, ensuring they possess the expertise needed to support complex hybrid and public cloud environments. This accomplishment was the result of strong collaboration across multiple business units, including Core IT Infrastructure, Hybrid Cloud, and Azure teams, each playing a pivotal role in the overall success of this initiative.<\/p>\n<p>The successful attainment of this certification reinforces Ergo\u2019s commitment to continuous learning and development, as well as its ability to provide end-to-end cloud deployment services. With this certification, Ergo is uniquely positioned to assist organisations in optimising their hybrid, public, and multicloud environments, as well as on-premises systems, ensuring they can maximise the value of their cloud investments.<\/p>\n<p>Commenting on Ergo\u2019s new certification, <strong>Tom Digan, EMEA MS Azure Cloud Lead (Europe North & DACH) at Dell, said:<\/strong><\/p>\n<p><i>\u201cAchieving the Dell APEX Cloud Platform for Microsoft Azure certification highlights Ergo\u2019s exceptional ability to deliver integrated, high-performance solutions that address even the most complex business challenges. Over the years, Ergo has set a high standard for excellence in the planning, design, and deployment of Dell solutions. We are excited to continue working closely with one of Ireland\u2019s leading IT solutions providers as they drive innovation and digital transformation across the country.\u201d<\/i><\/p>\n<p><strong>John Murphy, Head of Hybrid Cloud at Ergo,<\/strong> emphasised that empowering customers through technology is central to Ergo\u2019s work:<\/p>\n<p><i>“Obtaining the Dell APEX Cloud Platform for Azure certification highlights Ergo\u2019s steadfast commitment to innovation and excellence. By integrating Dell\u2019s state-of-the-art infrastructure with Azure\u2019s robust cloud capabilities, we are able to offer businesses the expertise and support they need to navigate their hybrid cloud journeys and accelerate their digital transformation strategies with confidence. <\/i><\/p>\n<p><i>This accomplishment is a testament to the hard work and dedication of the team at Ergo, who remain resolute in their commitment to ensuring our customers are prepared for success today while strategically planning for tomorrow.”<\/i><\/p>\n<p>As Ireland\u2019s digital landscape continues to evolve, Ergo remains committed to staying at the forefront of technology, delivering best-in-class cloud solutions that drive tangible business outcomes. This achievement in securing the Dell APEX Cloud Platform for Azure certification further strengthens Ergo\u2019s ability to guide clients through the complexities of hybrid cloud transformation, ensuring they are equipped with the right tools to thrive in an ever-changing business environment.<\/p>\n<p> <\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"component feature-block feature-block--right noPad \">\n\t<div class=\"container\">\n\t\t<div class=\"wrapper\">\n\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"col col-12 col-lg-5 offset-lg-1\">\n\t\t\t\t\t<div class=\"feature-block__content rich-text\">\n\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t<h2>Unlock the Full Potential of Azure <i><strong>with Dell APEX Cloud Platform<\/strong><\/i><\/h2>\n<p>If you would like to learn more about Ergo\u2019s hybrid cloud capabilities, contact us today!<\/p>\n\n\t\t\t\t\t\t\t<a href=\"https:\/\/ergotechnologygroup.com\/contact-us\/\" class=\"btn btn-primary\" target=\"_self\">\n\t\t\t\t\t\t\t\t<span class=\"btn__text\">Contact US<\/span>\n\t\t\t\t\t\t\t\t<span class=\"btn__icon\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n\t\t\t\t\t\t\t\t\t\t<g clip-path=\"url(#clip0_4257_6827)\">\n\t\t\t\t\t\t\t\t\t\t\t<path d=\"M6 6H18M18 6V18M18 6L6 18\" stroke=\"#E4002B\" stroke-width=\"2\" stroke-linecap=\"round\"><\/path>\n\t\t\t\t\t\t\t\t\t\t<\/g>\n\t\t\t\t\t\t\t\t\t\t<defs>\n\t\t\t\t\t\t\t\t\t\t\t<clipPath id=\"clip0_4257_6827\">\n\t\t\t\t\t\t\t\t\t\t\t\t<rect width=\"24\" height=\"24\" fill=\"white\"><\/rect>\n\t\t\t\t\t\t\t\t\t\t\t<\/clipPath>\n\t\t\t\t\t\t\t\t\t\t<\/defs>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n\t\t\t\t\t\t\t\t\t\t<g clip-path=\"url(#clip0_4257_6827)\">\n\t\t\t\t\t\t\t\t\t\t\t<path d=\"M6 6H18M18 6V18M18 6L6 18\" stroke=\"#141819\" stroke-width=\"2\" stroke-linecap=\"round\"><\/path>\n\t\t\t\t\t\t\t\t\t\t<\/g>\n\t\t\t\t\t\t\t\t\t\t<defs>\n\t\t\t\t\t\t\t\t\t\t\t<clipPath id=\"clip0_4257_6827\">\n\t\t\t\t\t\t\t\t\t\t\t\t<rect width=\"24\" height=\"24\" fill=\"white\"><\/rect>\n\t\t\t\t\t\t\t\t\t\t\t<\/clipPath>\n\t\t\t\t\t\t\t\t\t\t<\/defs>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":18,"featured_media":98212,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"footnotes":""},"categories":[1503],"tags":[1544],"class_list":["post-98788","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-microsoft-azure"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Dell APEX Cloud Platform for Azure | Ergo a CSP<\/title>\n<meta name=\"description\" content=\"Learn how Ergo, a certified Dell APEX partner, supports businesses in improving hybrid cloud performance and efficiency with Microsoft Azure.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dell APEX Cloud Platform for Azure | Ergo a CSP\" \/>\n<meta property=\"og:description\" content=\"Learn how Ergo, a certified Dell APEX partner, supports businesses in improving hybrid cloud performance and efficiency with Microsoft Azure.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/\" \/>\n<meta property=\"og:site_name\" content=\"Ergo\" \/>\n<meta property=\"article:published_time\" content=\"2025-01-31T11:18:48+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-26T16:37:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/01\/SON5860-001-1-min-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1754\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Kelsey Smyth\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kelsey Smyth\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/\"},\"author\":{\"name\":\"Kelsey Smyth\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa\"},\"headline\":\"Ergo becomes first Dell APEX Cloud Platform for Microsoft Azure certified partner in Ireland\",\"datePublished\":\"2025-01-31T11:18:48+00:00\",\"dateModified\":\"2026-02-26T16:37:42+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/\"},\"wordCount\":14,\"image\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/01\/SON5860-001-1-min-scaled.jpg\",\"keywords\":[\"Microsoft Azure\"],\"articleSection\":[\"Blog\"],\"inLanguage\":\"en-USA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/\",\"url\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/\",\"name\":\"Dell APEX Cloud Platform for Azure | Ergo a CSP\",\"isPartOf\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/01\/SON5860-001-1-min-scaled.jpg\",\"datePublished\":\"2025-01-31T11:18:48+00:00\",\"dateModified\":\"2026-02-26T16:37:42+00:00\",\"author\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa\"},\"description\":\"Learn how Ergo, a certified Dell APEX partner, supports businesses in improving hybrid cloud performance and efficiency with Microsoft Azure.\",\"breadcrumb\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/#breadcrumb\"},\"inLanguage\":\"en-USA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-USA\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/#primaryimage\",\"url\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/01\/SON5860-001-1-min-scaled.jpg\",\"contentUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/01\/SON5860-001-1-min-scaled.jpg\",\"width\":2560,\"height\":1754},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ergotechnologygroup.com\/us\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ergo becomes first Dell APEX Cloud Platform for Microsoft Azure certified partner in Ireland\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#website\",\"url\":\"https:\/\/ergotechnologygroup.com\/us\/\",\"name\":\"Ergo\",\"description\":\"A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ergotechnologygroup.com\/us\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-USA\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa\",\"name\":\"Kelsey Smyth\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-USA\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g\",\"caption\":\"Kelsey Smyth\"},\"url\":\"https:\/\/ergotechnologygroup.com\/us\/author\/kelsey-smyth\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Dell APEX Cloud Platform for Azure | Ergo a CSP","description":"Learn how Ergo, a certified Dell APEX partner, supports businesses in improving hybrid cloud performance and efficiency with Microsoft Azure.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Dell APEX Cloud Platform for Azure | Ergo a CSP","og_description":"Learn how Ergo, a certified Dell APEX partner, supports businesses in improving hybrid cloud performance and efficiency with Microsoft Azure.","og_url":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/","og_site_name":"Ergo","article_published_time":"2025-01-31T11:18:48+00:00","article_modified_time":"2026-02-26T16:37:42+00:00","og_image":[{"width":2560,"height":1754,"url":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/01\/SON5860-001-1-min-scaled.jpg","type":"image\/jpeg"}],"author":"Kelsey Smyth","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Kelsey Smyth","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/#article","isPartOf":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/"},"author":{"name":"Kelsey Smyth","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa"},"headline":"Ergo becomes first Dell APEX Cloud Platform for Microsoft Azure certified partner in Ireland","datePublished":"2025-01-31T11:18:48+00:00","dateModified":"2026-02-26T16:37:42+00:00","mainEntityOfPage":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/"},"wordCount":14,"image":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/#primaryimage"},"thumbnailUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/01\/SON5860-001-1-min-scaled.jpg","keywords":["Microsoft Azure"],"articleSection":["Blog"],"inLanguage":"en-USA"},{"@type":"WebPage","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/","url":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/","name":"Dell APEX Cloud Platform for Azure | Ergo a CSP","isPartOf":{"@id":"https:\/\/ergotechnologygroup.com\/us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/#primaryimage"},"image":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/#primaryimage"},"thumbnailUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/01\/SON5860-001-1-min-scaled.jpg","datePublished":"2025-01-31T11:18:48+00:00","dateModified":"2026-02-26T16:37:42+00:00","author":{"@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa"},"description":"Learn how Ergo, a certified Dell APEX partner, supports businesses in improving hybrid cloud performance and efficiency with Microsoft Azure.","breadcrumb":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/#breadcrumb"},"inLanguage":"en-USA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/"]}]},{"@type":"ImageObject","inLanguage":"en-USA","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/#primaryimage","url":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/01\/SON5860-001-1-min-scaled.jpg","contentUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/01\/SON5860-001-1-min-scaled.jpg","width":2560,"height":1754},{"@type":"BreadcrumbList","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/ergo-becomes-first-dell-apex-cloud-platform-for-microsoft-azure-certified-partner-in-ireland\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ergotechnologygroup.com\/us\/"},{"@type":"ListItem","position":2,"name":"Ergo becomes first Dell APEX Cloud Platform for Microsoft Azure certified partner in Ireland"}]},{"@type":"WebSite","@id":"https:\/\/ergotechnologygroup.com\/us\/#website","url":"https:\/\/ergotechnologygroup.com\/us\/","name":"Ergo","description":"A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ergotechnologygroup.com\/us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-USA"},{"@type":"Person","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa","name":"Kelsey Smyth","image":{"@type":"ImageObject","inLanguage":"en-USA","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g","caption":"Kelsey Smyth"},"url":"https:\/\/ergotechnologygroup.com\/us\/author\/kelsey-smyth\/"}]}},"_links":{"self":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts\/98788","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/comments?post=98788"}],"version-history":[{"count":0,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts\/98788\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/media\/98212"}],"wp:attachment":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/media?parent=98788"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/categories?post=98788"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/tags?post=98788"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":98789,"date":"2025-01-13T12:45:42","date_gmt":"2025-01-13T12:45:42","guid":{"rendered":"https:\/\/ergotechnologygroup.com\/insights\/blog-us\/ergos-top-tech-trends-for-2025\/"},"modified":"2025-04-15T11:46:53","modified_gmt":"2025-04-15T11:46:53","slug":"tech-trends-for-2025","status":"publish","type":"post","link":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/","title":{"rendered":"Ergo\u2019s Top Tech Trends for 2025\u00a0"},"content":{"rendered":"<div class=\"component text-block text-block-v2 rich-text padM padBottom \">\n\t<div class=\"container\">\n\t\t\t\t<div class=\"row \">\n\t\t\t\t\t<div class=\"col col-12 col-lg-7 offset-lg-1\">\n\t\t\t\t\t\t<p>2024 continued to be a year of massive disruption for the technology sector. In addition to the ripple effects of widespread AI integration (to varying degrees), we also witnessed one of the most significant IT outages in recent history with reverberations globally.<\/p>\n<p>As we enter 2025 and look to the future of IT here in Ireland and around the world, the tech landscape is continuing to evolve and develop at pace. This brings with it new opportunities and challenges for businesses, both in the tech sector and across all industries.<\/p>\n<p>This year, emerging technologies and new developments will continue to revolutionise the way organisations operate, deliver services, and engage with customers.<\/p>\n<p>To prepare you for what 2025 may have in store Ergo has collated some of the tech trends we envisage for the sector in the year ahead.<\/p>\n<h2>Cloud & Infrastructure<\/h2>\n<p>The rapid uptake in AI is driving a greater need for cloud capabilities across all industries. The integration of AI specifically into <a href=\"https:\/\/ergotechnologygroup.com\/cloud-infrastructure\/\">cloud services<\/a> is set to transform the sector with cloud providers embedding AI into their platforms at an accelerated rate, enabling business to harness powerful analytics, automation and predictive insights without requiring deep internal expertise. Access to scalable and accessible AI solutions via the cloud will facilitate the adoption of AI across a variety of sectors, driving widespread innovation and efficiency.<\/p>\n<p>As AI adoption continues to accelerate at pace with new and evolving use cases across businesses of all shapes and sizes, we also expect to see a continuing rise in<a href=\"https:\/\/ergotechnologygroup.com\/cloud-infrastructure\/cloud-strategy\/\"> multi-cloud strategies<\/a> as organisations begin leveraging multiple cloud providers for resilience and flexibility as well as growth in cloud-native development to enhance scalability and efficiency. Multi-cloud and hybrid cloud environments are being adopted to optimise performance, enhance redundancy, and mitigate risks. This approach combines on-premises infrastructure with private and public cloud services, creating a seamless and adaptable IT environment.<\/p>\n<p>With the increasing adoption of cloud solutions, security and resilience continue to become paramount for all senior business leaders, beyond the CIO. Cloud providers are embedding robust measures such as encryption, advanced access controls, and automated disaster recovery to protect data and ensure compliance with regulatory requirements.<\/p>\n<h2>Data and AI<\/h2>\n<p>In 2024, much of the focus was on assessing the business need, and testing generative AI to gauge its effectiveness in driving efficiencies and productivity gains, but in 2025, AI is no longer the future; it\u2019s firmly in the here and now.<\/p>\n<p>While we are still in the early days of the intelligence revolution, from generative video to autonomous AI agents, and even quantum-powered AI; we will continue to see developments that <a href=\"https:\/\/www.forbes.com\/sites\/bernardmarr\/2024\/09\/23\/the-5-biggest-technology-trends-for-2025-everyone-must-be-ready-for-now\/\">break new ground i<\/a>n increasingly exciting ways. We will continue to see the integration of <a href=\"https:\/\/ergotechnologygroup.com\/digital\/microsoft-dynamics-365-copilot-empower\/\">AI in business procedures,<\/a> focusing on automation and decision-making. Responsible AI will also be front of mind for business leaders.<\/p>\n<p>But behind the scenes, the trend will be towards AI that enhances our lives in more subtle, seamless ways. AI tools and applications will become more integrated into the way we live and work, letting us make better, more data-informed decisions and augmenting our creativity as well as our productivity.<\/p>\n<p>It will also be interesting to see how AI regulation continues to evolve in 2025, and the likelihood of the European Union enforcing a fine on a generative AI provider for the first time under the EU AI Act. With the EU AI Office and data protection authorities joining forces, a general-purpose AI (GPAI) model provider may receive the first fine for violating the EU AI Act in 2025.<\/p>\n<p>When it comes to data, on the other hand, we will likely see progress in advanced analytics, including the adoption of AI-driven analytics to derive insights from large datasets, enhancing predictive capabilities. We also hope to see further data democratisation which will make data accessible to a broader range of users within organisations, facilitating a data-literate workforce.<\/p>\n<p>Edge computing also continues to gain prominence by bringing computation and data storage closer to the source of data generation. This reduces latency, improves speed, and enhances user experience, particularly for applications requiring real-time data processing.<\/p>\n<h2>Application Development<\/h2>\n<p>As businesses continue to evolve in response to new technologies, customer demands, and operational challenges, the trends in application and integration solutions are also changing. In 2025, application development will likely be shaped by a combination of emerging technologies and evolving trends aimed at improving productivity, user experience, and software performance.<\/p>\n<p>For example, there is a growing trend towards developing on-demand applications that provide users with immediate access to services and products. This model caters to the increasing consumer demand for convenience and instant gratification.<\/p>\n<p>Similarly, we will likely see enhanced security measures in application development. With rising concerns over data privacy and security, application development is placing a stronger emphasis on implementing robust security protocols.<\/p>\n<h2>Security<\/h2>\n<p>In 2025, the threat posed to global businesses by hackers, data theft and other cyberattacks will remain immense. In recent years, there has been a surge in attacks against critical infrastructure, with cybercriminals targeting energy grids, healthcare infrastructure, and even\u202felectoral systems. We may see AI begin to play more of a role in cybersecurity, utilising AI for threat detection and as a response to mitigate risks.<\/p>\n<p><a href=\"https:\/\/www.gartner.com\/en\/articles\/priorities-cios-must-address-in-2025-according-to-gartner-s-cio-survey\">Disinformation security<\/a> is an emerging category of technology that systematically discerns trust and aims to provide methodological systems for ensuring integrity, assessing authenticity, preventing impersonation and tracking the spread of harmful information. By 2028, Gartner predicts that 50% of enterprises will begin adopting products, services or features designed specifically to address disinformation security use cases, up from less than 5% today.<\/p>\n<p>As we head into 2025, organisations, especially financial services, should focus on cyber resiliency to keep up with the ever-changing regulatory landscape. New rules like the <a href=\"https:\/\/ergotechnologygroup.com\/insights\/blogs\/dora-compliance-for-cios-and-it-leaders-in-the-financial-sector\/\">Digital Operational Resiliency Act (DORA)<\/a> will come into force in January, so it will be imperative that organisations embrace regulatory frameworks. Organisations should also prioritise the secure management of customer data within cloud environments and implement robust cloud security strategies to prevent hostile cyber-attacks.<\/p>\n<p>To learn more about how to get ready for Dora, download our <a href=\"https:\/\/ergotechnologygroup.com\/resources\/digital-operational-resilience-act-dora\/\">\u2018Get ready for DORA\u2019 e-book.<\/a><\/p>\n<p><a href=\"https:\/\/ergotechnologygroup.com\/resources\/digital-operational-resilience-act-dora\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-94424 size-full\" src=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/Twitter-post-3.png\" alt=\"Dora compliance e-book for financial institutions \" width=\"1200\" height=\"675\" srcset=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/Twitter-post-3.png 1200w, https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/Twitter-post-3-300x169.png 300w, https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/Twitter-post-3-1024x576.png 1024w, https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/Twitter-post-3-768x432.png 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/a><\/p>\n<h2>Sustainability & Green Tech<\/h2>\n<p>In recent years, many IT organisations have started to seriously consider their carbon footprint and impact on the environment. Compute-intensive applications such as AI training, simulation, optimisation and media rendering, are likely to be the biggest contributors to organisations’ carbon footprint as they consume the most energy. We are likely to see a shift towards more energy-effective computing, particularly with infrastructure.<\/p>\n<p>In 2025, <a href=\"https:\/\/ergotechnologygroup.com\/insights\/blogs\/a-cios-new-years-resolutions-for-2025\/\">sustainability in technology will be a key focus across industries<\/a> as the world seeks to address climate change, resource depletion, and environmental degradation. Many organisations and governments are committing to sustainable technology goals that emphasise energy efficiency, carbon neutrality, waste reduction, and broader environmental impact.<\/p>\n<p>In recent years, we’ve seen significant advances in the technology space ranging from the growing popularity of electric cars to groundbreaking developments in carbon capture and storage. It will be interesting to see if there will be an acceleration in developing and adopting clean energy storage, with breakthroughs in battery and grid-based technologies set to improve reliability and efficiency.<\/p>\n<p>We will likely see a rise in sustainable practices and energy-efficient computing in 2025 and beyond. This will include an emphasis on using technology to meet sustainability goals, such as national targets or the UN Sustainable Development Goals, and many companies targeting net-zero emissions.<\/p>\n<p>We may also see developers focus on creating more energy-efficient algorithms, especially for applications powered by AI, blockchain, and machine learning. Another aspect of sustainable tech is the adoption of renewable energy in tech to support the circular economy through waste reduction and resource efficiency. We may see companies striving for renewable energy usage in their operations including their data centres, offices, and manufacturing processes.<\/p>\n<h2>Conclusion<\/h2>\n<p>Over the next twelve months, we will see the tech landscape continue to change and advance with the integration of new and emerging technologies across various sectors. As businesses continue to adapt to innovations in AI, cloud infrastructure, security, and sustainability, they will encounter both new opportunities and challenges. The ongoing evolution of technology will require organisations to remain agile, embrace new solutions, and focus on responsible implementation and governance. As we look toward the future, it\u2019s clear that the rapid pace of technological change and ever evolving regulatory landscape will continue to transform industries.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"component feature-block feature-block--right noPad \">\n\t<div class=\"container\">\n\t\t<div class=\"wrapper\">\n\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"col col-12 col-lg-5 offset-lg-1\">\n\t\t\t\t\t<div class=\"feature-block__content rich-text\">\n\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t<h2>Stay Ahead with <strong><i>Ergo’s Expertise <\/i><\/strong><\/h2>\n<p>As the tech landscape continues to evolve, it’s crucial to stay informed and prepared. Ergo is here to guide you through the latest trends and innovations in technology. Whether it’s AI integration, cloud solutions, or cybersecurity, our team of experts is ready to help!<\/p>\n\n\t\t\t\t\t\t\t<a href=\"https:\/\/ergotechnologygroup.com\/contact-us\/\" class=\"btn btn-primary\" target=\"_self\">\n\t\t\t\t\t\t\t\t<span class=\"btn__text\">Contact us<\/span>\n\t\t\t\t\t\t\t\t<span class=\"btn__icon\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n\t\t\t\t\t\t\t\t\t\t<g clip-path=\"url(#clip0_4257_6827)\">\n\t\t\t\t\t\t\t\t\t\t\t<path d=\"M6 6H18M18 6V18M18 6L6 18\" stroke=\"#E4002B\" stroke-width=\"2\" stroke-linecap=\"round\"><\/path>\n\t\t\t\t\t\t\t\t\t\t<\/g>\n\t\t\t\t\t\t\t\t\t\t<defs>\n\t\t\t\t\t\t\t\t\t\t\t<clipPath id=\"clip0_4257_6827\">\n\t\t\t\t\t\t\t\t\t\t\t\t<rect width=\"24\" height=\"24\" fill=\"white\"><\/rect>\n\t\t\t\t\t\t\t\t\t\t\t<\/clipPath>\n\t\t\t\t\t\t\t\t\t\t<\/defs>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n\t\t\t\t\t\t\t\t\t\t<g clip-path=\"url(#clip0_4257_6827)\">\n\t\t\t\t\t\t\t\t\t\t\t<path d=\"M6 6H18M18 6V18M18 6L6 18\" stroke=\"#141819\" stroke-width=\"2\" stroke-linecap=\"round\"><\/path>\n\t\t\t\t\t\t\t\t\t\t<\/g>\n\t\t\t\t\t\t\t\t\t\t<defs>\n\t\t\t\t\t\t\t\t\t\t\t<clipPath id=\"clip0_4257_6827\">\n\t\t\t\t\t\t\t\t\t\t\t\t<rect width=\"24\" height=\"24\" fill=\"white\"><\/rect>\n\t\t\t\t\t\t\t\t\t\t\t<\/clipPath>\n\t\t\t\t\t\t\t\t\t\t<\/defs>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":18,"featured_media":96578,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"footnotes":""},"categories":[1503],"tags":[],"class_list":["post-98789","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Top Tech Trends for 2025: AI, Cloud, Security & Sustainability<\/title>\n<meta name=\"description\" content=\"Explore 2025's top tech trends: AI, cloud, security, and sustainability. Learn how these innovations will shape the future of IT and business\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Top Tech Trends for 2025: AI, Cloud, Security & Sustainability\" \/>\n<meta property=\"og:description\" content=\"Explore 2025's top tech trends: AI, cloud, security, and sustainability. Learn how these innovations will shape the future of IT and business\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/\" \/>\n<meta property=\"og:site_name\" content=\"Ergo\" \/>\n<meta property=\"article:published_time\" content=\"2025-01-13T12:45:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-15T11:46:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/01\/iStock-1331397297-min.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1254\" \/>\n\t<meta property=\"og:image:height\" content=\"836\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Kelsey Smyth\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kelsey Smyth\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/\"},\"author\":{\"name\":\"Kelsey Smyth\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa\"},\"headline\":\"Ergo\u2019s Top Tech Trends for 2025\u00a0\",\"datePublished\":\"2025-01-13T12:45:42+00:00\",\"dateModified\":\"2025-04-15T11:46:53+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/\"},\"wordCount\":6,\"image\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/01\/iStock-1331397297-min.jpg\",\"articleSection\":[\"Blog\"],\"inLanguage\":\"en-USA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/\",\"url\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/\",\"name\":\"Top Tech Trends for 2025: AI, Cloud, Security & Sustainability\",\"isPartOf\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/01\/iStock-1331397297-min.jpg\",\"datePublished\":\"2025-01-13T12:45:42+00:00\",\"dateModified\":\"2025-04-15T11:46:53+00:00\",\"author\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa\"},\"description\":\"Explore 2025's top tech trends: AI, cloud, security, and sustainability. Learn how these innovations will shape the future of IT and business\",\"breadcrumb\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/#breadcrumb\"},\"inLanguage\":\"en-USA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-USA\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/#primaryimage\",\"url\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/01\/iStock-1331397297-min.jpg\",\"contentUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/01\/iStock-1331397297-min.jpg\",\"width\":1254,\"height\":836,\"caption\":\"tech trends for 2025 blog\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ergotechnologygroup.com\/us\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ergo\u2019s Top Tech Trends for 2025\u00a0\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#website\",\"url\":\"https:\/\/ergotechnologygroup.com\/us\/\",\"name\":\"Ergo\",\"description\":\"A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ergotechnologygroup.com\/us\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-USA\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa\",\"name\":\"Kelsey Smyth\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-USA\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g\",\"caption\":\"Kelsey Smyth\"},\"url\":\"https:\/\/ergotechnologygroup.com\/us\/author\/kelsey-smyth\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Top Tech Trends for 2025: AI, Cloud, Security & Sustainability","description":"Explore 2025's top tech trends: AI, cloud, security, and sustainability. Learn how these innovations will shape the future of IT and business","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Top Tech Trends for 2025: AI, Cloud, Security & Sustainability","og_description":"Explore 2025's top tech trends: AI, cloud, security, and sustainability. Learn how these innovations will shape the future of IT and business","og_url":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/","og_site_name":"Ergo","article_published_time":"2025-01-13T12:45:42+00:00","article_modified_time":"2025-04-15T11:46:53+00:00","og_image":[{"width":1254,"height":836,"url":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/01\/iStock-1331397297-min.jpg","type":"image\/jpeg"}],"author":"Kelsey Smyth","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Kelsey Smyth","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/#article","isPartOf":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/"},"author":{"name":"Kelsey Smyth","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa"},"headline":"Ergo\u2019s Top Tech Trends for 2025\u00a0","datePublished":"2025-01-13T12:45:42+00:00","dateModified":"2025-04-15T11:46:53+00:00","mainEntityOfPage":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/"},"wordCount":6,"image":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/#primaryimage"},"thumbnailUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/01\/iStock-1331397297-min.jpg","articleSection":["Blog"],"inLanguage":"en-USA"},{"@type":"WebPage","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/","url":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/","name":"Top Tech Trends for 2025: AI, Cloud, Security & Sustainability","isPartOf":{"@id":"https:\/\/ergotechnologygroup.com\/us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/#primaryimage"},"image":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/#primaryimage"},"thumbnailUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/01\/iStock-1331397297-min.jpg","datePublished":"2025-01-13T12:45:42+00:00","dateModified":"2025-04-15T11:46:53+00:00","author":{"@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa"},"description":"Explore 2025's top tech trends: AI, cloud, security, and sustainability. Learn how these innovations will shape the future of IT and business","breadcrumb":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/#breadcrumb"},"inLanguage":"en-USA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/"]}]},{"@type":"ImageObject","inLanguage":"en-USA","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/#primaryimage","url":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/01\/iStock-1331397297-min.jpg","contentUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2025\/01\/iStock-1331397297-min.jpg","width":1254,"height":836,"caption":"tech trends for 2025 blog"},{"@type":"BreadcrumbList","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/tech-trends-for-2025\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ergotechnologygroup.com\/us\/"},{"@type":"ListItem","position":2,"name":"Ergo\u2019s Top Tech Trends for 2025\u00a0"}]},{"@type":"WebSite","@id":"https:\/\/ergotechnologygroup.com\/us\/#website","url":"https:\/\/ergotechnologygroup.com\/us\/","name":"Ergo","description":"A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ergotechnologygroup.com\/us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-USA"},{"@type":"Person","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa","name":"Kelsey Smyth","image":{"@type":"ImageObject","inLanguage":"en-USA","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g","caption":"Kelsey Smyth"},"url":"https:\/\/ergotechnologygroup.com\/us\/author\/kelsey-smyth\/"}]}},"_links":{"self":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts\/98789","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/comments?post=98789"}],"version-history":[{"count":0,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts\/98789\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/media\/96578"}],"wp:attachment":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/media?parent=98789"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/categories?post=98789"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/tags?post=98789"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":93761,"date":"2024-12-17T09:28:13","date_gmt":"2024-12-17T09:28:13","guid":{"rendered":"https:\/\/ergotechnologygroup.com\/insights\/blog-us\/ergo-expands-us-presence-with-new-office-in-minnesota\/"},"modified":"2026-02-26T16:40:56","modified_gmt":"2026-02-26T16:40:56","slug":"ergo-expands-us-presence-with-new-office-in-minnesota","status":"publish","type":"post","link":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/","title":{"rendered":"Ergo Expands US Presence with New Office in Minnesota"},"content":{"rendered":"<div class=\"component text-block text-block-v2 rich-text padM padBottom \">\n\t<div class=\"container\">\n\t\t\t\t<div class=\"row \">\n\t\t\t\t\t<div class=\"col col-12 col-lg-7 offset-lg-1\">\n\t\t\t\t\t\t<p>Ergo is excited to announce the opening of a new expanded office space in Minnesota\u2014a significant milestone as we continue to invest in, and grow, our footprint in the US market. This expansion not only reflects our commitment to providing the highest level of client service, but it also provides a work environment that is fit-for-purpose to accommodate our growing team and partner network and we continue to expand domestically in the US. <\/p>\n<p>Ergo began its journey in the US through its acquisition of Asystec in 2022, ushering in a period of international expansion for the organisation. Since launching in the US, we have strengthened our capabilities, built powerful partnerships, and grown our talented team. This new Minnesota office will act as a solid foundation for our continued US growth and provide a strong base from which to deepen our client, partner and vendor relationships. <\/p>\n<p><strong>Commenting on the new office, Paul McCann, CEO of Ergo, said:<\/strong><br \/>\n<i>“The opening of our new office in Minnesota is a significant milestone. In just a few short years, Ergo has made significant strides, as we continue to strengthen our capabilities, build powerful partnerships, and expand our talented team in the US market. This new office is the perfect foundation for us to continue delivering impactful solutions to our US clients, helping them prepare for today, while planning for tomorrow.\u201d <\/i><\/p>\n<p>Our office features a dedicated space for our trusted partners such as Dell, Broadcom and Druva, which will enable us to foster an environment of closer collaboration. We hope this shared space will fuel even greater innovation, enabling us to deliver further growth for our clients and create opportunities for closer partnerships. The expanded space is representative of our vision to expand our existing partner ecosystem, as we can now welcome new partnerships, while reinforcing the bonds we’ve built with existing ones. <\/p>\n<p><strong>Brett Housker, President of Ergo North America said:<\/strong> <\/p>\n<p><i>\u201cAs we continue to expand our presence in the US, this office will play a crucial role in helping us drive innovation and deliver exceptional solutions that meet the evolving needs of our clients, customers and partners. This expanded space will allow us to further strengthen our team and create an environment where both our employees and partners can thrive together. As we grow further here in the US, we are committed to cultivating a culture of collaboration, innovation and excellence.\u201d <\/i><\/p>\n<p>We couldn\u2019t have reached this milestone without the support of our customers and partners. This collaboration has been instrumental in our successful journey, and we are excited to continue building on this success together in an environment that fuels our vision and commitment to creating lasting value. <\/p>\n<p>Thank you to everyone who has been a part of this journey and we look forward to welcoming you all to our new office soon! <\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<!-- SINGLE -->\n<div class=\"component gallery-block padM padBottom\">\n\t<div class=\"gallery-wrap\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"slider\">\n\t\t\t\t<div class=\"slider-prev\">\n\t\t\t\t\t\t\t<div class=\"slide\">\n\t\t\t\t\t\t\t\t<div class=\"gallery-block__media\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/Image-preview-2-1.png\" alt=\"Ergo team members talking inside the new Minnesota office during the company\u2019s US expansion launch event.\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"slide\">\n\t\t\t\t\t\t\t\t<div class=\"gallery-block__media\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/Image-preview-1-1.png\" alt=\"Ergo team members and guests gathering and networking inside the new Minnesota office during the company\u2019s US expansion.\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"slide\">\n\t\t\t\t\t\t\t\t<div class=\"gallery-block__media\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/Brett-and-Alana-by-logo-min-scaled.jpg\" alt=\"Two people standing in front of the Ergo logo inside the new Minnesota office during the company\u2019s US expansion.\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"slider-active\">\n\t\t\t\t\t\t\t<div class=\"slide\">\n\t\t\t\t\t\t\t\t<div class=\"gallery-block__media\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/Image-preview-2-1.png\" alt=\"Ergo team members talking inside the new Minnesota office during the company\u2019s US expansion launch event.\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"slide\">\n\t\t\t\t\t\t\t\t<div class=\"gallery-block__media\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/Image-preview-1-1.png\" alt=\"Ergo team members and guests gathering and networking inside the new Minnesota office during the company\u2019s US expansion.\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"slide\">\n\t\t\t\t\t\t\t\t<div class=\"gallery-block__media\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/Brett-and-Alana-by-logo-min-scaled.jpg\" alt=\"Two people standing in front of the Ergo logo inside the new Minnesota office during the company\u2019s US expansion.\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"slider-next\">\n\t\t\t\t\t\t\t<div class=\"slide\">\n\t\t\t\t\t\t\t\t<div class=\"gallery-block__media\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/Image-preview-2-1.png\" alt=\"Ergo team members talking inside the new Minnesota office during the company\u2019s US expansion launch event.\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"slide\">\n\t\t\t\t\t\t\t\t<div class=\"gallery-block__media\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/Image-preview-1-1.png\" alt=\"Ergo team members and guests gathering and networking inside the new Minnesota office during the company\u2019s US expansion.\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"slide\">\n\t\t\t\t\t\t\t\t<div class=\"gallery-block__media\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/Brett-and-Alana-by-logo-min-scaled.jpg\" alt=\"Two people standing in front of the Ergo logo inside the new Minnesota office during the company\u2019s US expansion.\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"gallery-block__nav\">\n\t\t\t\t<button type=\"button\" class=\"button-prev disabled\" aria-label=\"Previous Slide\">\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\">\n\t\t\t\t\t\t<path\n\t\t\t\t\t\t\td=\"M6.8726 7.93956L10.6943 4.11789C10.9288 3.88351 11.2468 3.75188 11.5783 3.75195C11.9099 3.75203 12.2278 3.88381 12.4622 4.11831C12.6966 4.3528 12.8282 4.6708 12.8281 5.00235C12.828 5.3339 12.6963 5.65184 12.4618 5.88623L8.6401 9.70706C8.6013 9.74576 8.57051 9.79174 8.54951 9.84236C8.5285 9.89299 8.51769 9.94725 8.51769 10.0021C8.51769 10.0569 8.5285 10.1111 8.54951 10.1618C8.57051 10.2124 8.6013 10.2584 8.6401 10.2971L12.4618 14.1179C12.6963 14.3523 12.828 14.6702 12.8281 15.0018C12.8282 15.3333 12.6966 15.6513 12.4622 15.8858C12.2278 16.1203 11.9099 16.2521 11.5783 16.2522C11.2468 16.2522 10.9288 16.1206 10.6943 15.8862L6.8726 12.0646C6.32658 11.517 6.01995 10.7753 6.01995 10.0021C6.01995 9.2288 6.32658 8.48709 6.8726 7.93956Z\"\n\t\t\t\t\t\t\tfill=\"#141819\"><\/path>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/button>\n\t\t\t\t<button type=\"button\" class=\"button-next\" aria-label=\"Next Slide\">\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\">\n\t\t\t\t\t\t<path\n\t\t\t\t\t\t\td=\"M13.1274 7.93956L9.30573 4.11789C9.07124 3.88351 8.75324 3.75188 8.42169 3.75195C8.09014 3.75203 7.7722 3.88381 7.53781 4.11831C7.30343 4.3528 7.1718 4.6708 7.17188 5.00235C7.17195 5.3339 7.30374 5.65184 7.53823 5.88623L11.3599 9.70706C11.3987 9.74576 11.4295 9.79174 11.4505 9.84236C11.4715 9.89299 11.4823 9.94725 11.4823 10.0021C11.4823 10.0569 11.4715 10.1111 11.4505 10.1618C11.4295 10.2124 11.3987 10.2584 11.3599 10.2971L7.53823 14.1179C7.30374 14.3523 7.17195 14.6702 7.17188 15.0018C7.1718 15.3333 7.30343 15.6513 7.53781 15.8858C7.7722 16.1203 8.09014 16.2521 8.42169 16.2522C8.75324 16.2522 9.07124 16.1206 9.30573 15.8862L13.1274 12.0646C13.6734 11.517 13.9801 10.7753 13.9801 10.0021C13.9801 9.2288 13.6734 8.48709 13.1274 7.93956Z\"\n\t\t\t\t\t\t\tfill=\"#141819\"><\/path>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/button>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"gallery-block__caption\">\n\t\t\t<\/div>\n\n\t\t\t<div class=\"pagination-mobile\">\n\t\t\t\t\t<span class=\"dot\"><\/span>\n\t\t\t\t\t<span class=\"dot\"><\/span>\n\t\t\t\t\t<span class=\"dot\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":17,"featured_media":93754,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"footnotes":""},"categories":[1474],"tags":[],"class_list":["post-93761","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ergo Expands U.S. Presence to Support Growth<\/title>\n<meta name=\"description\" content=\"Ergo strengthens its U.S. presence to enhance client support, accelerate growth, and expand its global technology services.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ergo Expands U.S. Presence to Support Growth\" \/>\n<meta property=\"og:description\" content=\"Ergo strengthens its U.S. presence to enhance client support, accelerate growth, and expand its global technology services.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/\" \/>\n<meta property=\"og:site_name\" content=\"Ergo\" \/>\n<meta property=\"article:published_time\" content=\"2024-12-17T09:28:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-26T16:40:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/IMG_0074-min-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"2560\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Hannah Buckley\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Hannah Buckley\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/\"},\"author\":{\"name\":\"Hannah Buckley\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/30c257bb0070b8cd8b10dff4f78599f0\"},\"headline\":\"Ergo Expands US Presence with New Office in Minnesota\",\"datePublished\":\"2024-12-17T09:28:13+00:00\",\"dateModified\":\"2026-02-26T16:40:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/\"},\"wordCount\":9,\"image\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/IMG_0074-min-scaled.jpg\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-USA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/\",\"url\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/\",\"name\":\"Ergo Expands U.S. Presence to Support Growth\",\"isPartOf\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/IMG_0074-min-scaled.jpg\",\"datePublished\":\"2024-12-17T09:28:13+00:00\",\"dateModified\":\"2026-02-26T16:40:56+00:00\",\"author\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/30c257bb0070b8cd8b10dff4f78599f0\"},\"description\":\"Ergo strengthens its U.S. presence to enhance client support, accelerate growth, and expand its global technology services.\",\"breadcrumb\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/#breadcrumb\"},\"inLanguage\":\"en-USA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-USA\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/#primaryimage\",\"url\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/IMG_0074-min-scaled.jpg\",\"contentUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/IMG_0074-min-scaled.jpg\",\"width\":1920,\"height\":2560,\"caption\":\"Two people standing in front of the Ergo logo inside the new Minnesota office during the company\u2019s US expansion.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ergotechnologygroup.com\/us\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ergo Expands US Presence with New Office in Minnesota\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#website\",\"url\":\"https:\/\/ergotechnologygroup.com\/us\/\",\"name\":\"Ergo\",\"description\":\"A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ergotechnologygroup.com\/us\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-USA\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/30c257bb0070b8cd8b10dff4f78599f0\",\"name\":\"Hannah Buckley\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-USA\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/3cc7be1eaf15e8cb7c9df572d6a0ca05579684b2136e8afc0401781bd9d8c1cc?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/3cc7be1eaf15e8cb7c9df572d6a0ca05579684b2136e8afc0401781bd9d8c1cc?s=96&d=mm&r=g\",\"caption\":\"Hannah Buckley\"},\"url\":\"https:\/\/ergotechnologygroup.com\/us\/author\/hannah-buckely\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ergo Expands U.S. Presence to Support Growth","description":"Ergo strengthens its U.S. presence to enhance client support, accelerate growth, and expand its global technology services.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Ergo Expands U.S. Presence to Support Growth","og_description":"Ergo strengthens its U.S. presence to enhance client support, accelerate growth, and expand its global technology services.","og_url":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/","og_site_name":"Ergo","article_published_time":"2024-12-17T09:28:13+00:00","article_modified_time":"2026-02-26T16:40:56+00:00","og_image":[{"width":1920,"height":2560,"url":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/IMG_0074-min-scaled.jpg","type":"image\/jpeg"}],"author":"Hannah Buckley","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Hannah Buckley","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/#article","isPartOf":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/"},"author":{"name":"Hannah Buckley","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/30c257bb0070b8cd8b10dff4f78599f0"},"headline":"Ergo Expands US Presence with New Office in Minnesota","datePublished":"2024-12-17T09:28:13+00:00","dateModified":"2026-02-26T16:40:56+00:00","mainEntityOfPage":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/"},"wordCount":9,"image":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/#primaryimage"},"thumbnailUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/IMG_0074-min-scaled.jpg","articleSection":["News"],"inLanguage":"en-USA"},{"@type":"WebPage","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/","url":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/","name":"Ergo Expands U.S. Presence to Support Growth","isPartOf":{"@id":"https:\/\/ergotechnologygroup.com\/us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/#primaryimage"},"image":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/#primaryimage"},"thumbnailUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/IMG_0074-min-scaled.jpg","datePublished":"2024-12-17T09:28:13+00:00","dateModified":"2026-02-26T16:40:56+00:00","author":{"@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/30c257bb0070b8cd8b10dff4f78599f0"},"description":"Ergo strengthens its U.S. presence to enhance client support, accelerate growth, and expand its global technology services.","breadcrumb":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/#breadcrumb"},"inLanguage":"en-USA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/"]}]},{"@type":"ImageObject","inLanguage":"en-USA","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/#primaryimage","url":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/IMG_0074-min-scaled.jpg","contentUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/12\/IMG_0074-min-scaled.jpg","width":1920,"height":2560,"caption":"Two people standing in front of the Ergo logo inside the new Minnesota office during the company\u2019s US expansion."},{"@type":"BreadcrumbList","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergo-expands-us-presence-with-new-office-in-minnesota\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ergotechnologygroup.com\/us\/"},{"@type":"ListItem","position":2,"name":"Ergo Expands US Presence with New Office in Minnesota"}]},{"@type":"WebSite","@id":"https:\/\/ergotechnologygroup.com\/us\/#website","url":"https:\/\/ergotechnologygroup.com\/us\/","name":"Ergo","description":"A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ergotechnologygroup.com\/us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-USA"},{"@type":"Person","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/30c257bb0070b8cd8b10dff4f78599f0","name":"Hannah Buckley","image":{"@type":"ImageObject","inLanguage":"en-USA","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/3cc7be1eaf15e8cb7c9df572d6a0ca05579684b2136e8afc0401781bd9d8c1cc?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3cc7be1eaf15e8cb7c9df572d6a0ca05579684b2136e8afc0401781bd9d8c1cc?s=96&d=mm&r=g","caption":"Hannah Buckley"},"url":"https:\/\/ergotechnologygroup.com\/us\/author\/hannah-buckely\/"}]}},"_links":{"self":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts\/93761","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/comments?post=93761"}],"version-history":[{"count":0,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts\/93761\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/media\/93754"}],"wp:attachment":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/media?parent=93761"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/categories?post=93761"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/tags?post=93761"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":90974,"date":"2024-11-20T10:54:18","date_gmt":"2024-11-20T10:54:18","guid":{"rendered":"https:\/\/ergotechnologygroup.com\/?p=90974"},"modified":"2026-02-26T16:43:33","modified_gmt":"2026-02-26T16:43:33","slug":"ergos-alana-carroll-account-director-joins-the-team-in-the-us","status":"publish","type":"post","link":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/","title":{"rendered":"Ergo\u2019s Alana Carroll, Account Director, Joins the Team in the US"},"content":{"rendered":"<div class=\"component text-block text-block-v2 rich-text padM padBottom \">\n\t<div class=\"container\">\n\t\t\t\t<div class=\"row \">\n\t\t\t\t\t<div class=\"col col-12 col-lg-7 offset-lg-1\">\n\t\t\t\t\t\t<p>Ergo is pleased to announce that Alana Carroll, Account Director, has relocated to support its U.S. office, bringing nearly nine years of experience in sales, customer success, and business growth. Alana\u2019s journey with Ergo began with the acquisition of Asystec in early 2016, where her dedication to excellence, customer satisfaction, and a strong growth culture made a significant impact\u2014a commitment she now brings to the U.S. market.<\/p>\n<p>With a background rooted in sales, Alana led Asystec\u2019s renewals business, achieving over 105% growth and helping expand the department into a key sales function. She also built valuable relationships with vendors and partners, maximizing margins and optimizing processes to benefit customers\u2014a skill she\u2019s excited to bring to the US team. Alana credits Ergo\u2019s focus on excellence as a major influence on her career, and she looks forward to contributing to the US team with the same passion for growth.<\/p>\n<p>Alana holds a degree in Business Studies from Dublin City University and certifications in Project Management and Computer Science from Dublin Business School. Her achievements at Ergo reflect her drive and expertise; she has received numerous accolades, including the \u2018CEO Choice Award\u2019 in 2023 and \u2018Salesperson of the Year\u2019 in 2022. In addition, she serves as a Mental Health Champion at Ergo, underscoring her commitment to a supportive workplace culture.<\/p>\n<p><em><strong>Speaking on Alana’s relocation, Brett Housker, President of Ergo North America, said: \u201cWe are thrilled to have Alana join our U.S. office. Her experience in sales growth, customer success, and her dedication to delivering value make her a tremendous asset to our team. Alana\u2019s deep understanding of client needs and her strategic approach will be instrumental as we continue expanding Ergo\u2019s presence in the North American market. We\u2019re excited to see the positive impact she will bring to our clients and our organization.\u201d<\/strong><\/em><\/p>\n<p>For Alana, relocating to the US is an exciting opportunity to broaden her understanding of diverse client needs and market dynamics, enriching both her professional perspective and personal growth. With a strong history of working closely with tier 1 and enterprise clients in Ireland, she understands what customers need and expect from their partner, and she is committed to delivering strategic, value-driven support rather than transactional interactions.<\/p>\n<p>Alana\u2019s expertise and commitment to client success position her well to support Ergo\u2019s US business as it continues to expand and deliver value to clients. Her focus on building strong, trusted relationships and optimizing partnerships ensures she will be a valuable addition as Ergo strengthens its presence in the US.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":23,"featured_media":90972,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"footnotes":""},"categories":[1474],"tags":[],"class_list":["post-90974","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Alana Carroll Joins Ergo US team as an Account Director<\/title>\n<meta name=\"description\" content=\"Ergo adds Alana Carroll as Account Director, strengthening its U.S. growth strategy and expanding client support across the region.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Alana Carroll Joins Ergo US team as an Account Director\" \/>\n<meta property=\"og:description\" content=\"Ergo adds Alana Carroll as Account Director, strengthening its U.S. growth strategy and expanding client support across the region.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/\" \/>\n<meta property=\"og:site_name\" content=\"Ergo\" \/>\n<meta property=\"article:published_time\" content=\"2024-11-20T10:54:18+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-26T16:43:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/11\/024-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1709\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Walter Ferreira\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Walter Ferreira\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/\"},\"author\":{\"name\":\"Walter Ferreira\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/e8f2d2d0fe07eaa7b33d6dd3d103c284\"},\"headline\":\"Ergo\u2019s Alana Carroll, Account Director, Joins the Team in the US\",\"datePublished\":\"2024-11-20T10:54:18+00:00\",\"dateModified\":\"2026-02-26T16:43:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/\"},\"wordCount\":12,\"image\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/11\/024-scaled.jpg\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-USA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/\",\"url\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/\",\"name\":\"Alana Carroll Joins Ergo US team as an Account Director\",\"isPartOf\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/11\/024-scaled.jpg\",\"datePublished\":\"2024-11-20T10:54:18+00:00\",\"dateModified\":\"2026-02-26T16:43:33+00:00\",\"author\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/e8f2d2d0fe07eaa7b33d6dd3d103c284\"},\"description\":\"Ergo adds Alana Carroll as Account Director, strengthening its U.S. growth strategy and expanding client support across the region.\",\"breadcrumb\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/#breadcrumb\"},\"inLanguage\":\"en-USA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-USA\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/#primaryimage\",\"url\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/11\/024-scaled.jpg\",\"contentUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/11\/024-scaled.jpg\",\"width\":2560,\"height\":1709,\"caption\":\"Alanna Carrol Moves to the US\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ergotechnologygroup.com\/us\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ergo\u2019s Alana Carroll, Account Director, Joins the Team in the US\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#website\",\"url\":\"https:\/\/ergotechnologygroup.com\/us\/\",\"name\":\"Ergo\",\"description\":\"A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ergotechnologygroup.com\/us\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-USA\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/e8f2d2d0fe07eaa7b33d6dd3d103c284\",\"name\":\"Walter Ferreira\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-USA\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/db2b1173115334db493a8e73e8b8ae5ffbcedffd8657e5bab31029945b2f9c8d?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/db2b1173115334db493a8e73e8b8ae5ffbcedffd8657e5bab31029945b2f9c8d?s=96&d=mm&r=g\",\"caption\":\"Walter Ferreira\"},\"url\":\"https:\/\/ergotechnologygroup.com\/us\/author\/walter-ferreira\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Alana Carroll Joins Ergo US team as an Account Director","description":"Ergo adds Alana Carroll as Account Director, strengthening its U.S. growth strategy and expanding client support across the region.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Alana Carroll Joins Ergo US team as an Account Director","og_description":"Ergo adds Alana Carroll as Account Director, strengthening its U.S. growth strategy and expanding client support across the region.","og_url":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/","og_site_name":"Ergo","article_published_time":"2024-11-20T10:54:18+00:00","article_modified_time":"2026-02-26T16:43:33+00:00","og_image":[{"width":2560,"height":1709,"url":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/11\/024-scaled.jpg","type":"image\/jpeg"}],"author":"Walter Ferreira","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Walter Ferreira","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/#article","isPartOf":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/"},"author":{"name":"Walter Ferreira","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/e8f2d2d0fe07eaa7b33d6dd3d103c284"},"headline":"Ergo\u2019s Alana Carroll, Account Director, Joins the Team in the US","datePublished":"2024-11-20T10:54:18+00:00","dateModified":"2026-02-26T16:43:33+00:00","mainEntityOfPage":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/"},"wordCount":12,"image":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/#primaryimage"},"thumbnailUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/11\/024-scaled.jpg","articleSection":["News"],"inLanguage":"en-USA"},{"@type":"WebPage","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/","url":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/","name":"Alana Carroll Joins Ergo US team as an Account Director","isPartOf":{"@id":"https:\/\/ergotechnologygroup.com\/us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/#primaryimage"},"image":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/#primaryimage"},"thumbnailUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/11\/024-scaled.jpg","datePublished":"2024-11-20T10:54:18+00:00","dateModified":"2026-02-26T16:43:33+00:00","author":{"@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/e8f2d2d0fe07eaa7b33d6dd3d103c284"},"description":"Ergo adds Alana Carroll as Account Director, strengthening its U.S. growth strategy and expanding client support across the region.","breadcrumb":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/#breadcrumb"},"inLanguage":"en-USA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/"]}]},{"@type":"ImageObject","inLanguage":"en-USA","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/#primaryimage","url":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/11\/024-scaled.jpg","contentUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/11\/024-scaled.jpg","width":2560,"height":1709,"caption":"Alanna Carrol Moves to the US"},{"@type":"BreadcrumbList","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/news\/ergos-alana-carroll-account-director-joins-the-team-in-the-us\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ergotechnologygroup.com\/us\/"},{"@type":"ListItem","position":2,"name":"Ergo\u2019s Alana Carroll, Account Director, Joins the Team in the US"}]},{"@type":"WebSite","@id":"https:\/\/ergotechnologygroup.com\/us\/#website","url":"https:\/\/ergotechnologygroup.com\/us\/","name":"Ergo","description":"A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ergotechnologygroup.com\/us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-USA"},{"@type":"Person","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/e8f2d2d0fe07eaa7b33d6dd3d103c284","name":"Walter Ferreira","image":{"@type":"ImageObject","inLanguage":"en-USA","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/db2b1173115334db493a8e73e8b8ae5ffbcedffd8657e5bab31029945b2f9c8d?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/db2b1173115334db493a8e73e8b8ae5ffbcedffd8657e5bab31029945b2f9c8d?s=96&d=mm&r=g","caption":"Walter Ferreira"},"url":"https:\/\/ergotechnologygroup.com\/us\/author\/walter-ferreira\/"}]}},"_links":{"self":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts\/90974","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/comments?post=90974"}],"version-history":[{"count":0,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts\/90974\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/media\/90972"}],"wp:attachment":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/media?parent=90974"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/categories?post=90974"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/tags?post=90974"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":88613,"date":"2024-10-14T08:38:54","date_gmt":"2024-10-14T08:38:54","guid":{"rendered":"https:\/\/ergotechnologygroup.com\/?p=88613"},"modified":"2024-10-23T08:42:57","modified_gmt":"2024-10-23T08:42:57","slug":"key-takeaways-from-fabcon-europe-2024","status":"publish","type":"post","link":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/","title":{"rendered":"Key Takeaways from FabCon Europe 2024\u00a0"},"content":{"rendered":"<div class=\"component text-block text-block-v2 rich-text padM padBottom \">\n\t<div class=\"container\">\n\t\t\t\t<div class=\"row \">\n\t\t\t\t\t<div class=\"col col-12 col-lg-7 offset-lg-1\">\n\t\t\t\t\t\t<h3>Innovations, Insights, and Future Directions<\/h3>\n<p>FabCon Europe 2024, Microsoft\u2019s first Fabric Community Conference, has proven to be a pivotal event in the world of data and technology. This year\u2019s conference brought together more than 3,300 industry experts, leaders, and innovators from 61 countries around the globe to share the latest advancements, discuss challenges, and explore future trends.<\/p>\n<h2>Product and Broader Theme <i><strong>Takeaways<\/strong><\/i><\/h2>\n<p><strong>Effective data governance is crucial<\/strong> \u2013 As well as extensive discussions on how Fabric can meet governance needs in the era of AI, there was detailed coverage of both Fabric\u2019s built-in governance features and utilising Fabric alongside Purview for extended data governance and security. An important quote highlighted that: \u201cWithout proper governance and security, analytics initiatives are at risk of producing unreliable or compromised results.\u201d<\/p>\n<p><strong>Fabric as an AI-embedded experience<\/strong> – The discussions explored this from multiple angles, including Copilot-driven development and consumption, generative AI solutions, integrating OneLake data into custom-built AI applications, and the ability to call AI functions (e.g., classify, translate) directly via notebooks. Key points covered included how generative AI is not always the right solution and the importance of governing data to support AI effectively.<\/p>\n<p><strong>Power Hour<\/strong> was a thoroughly enjoyable experience and is highly recommended for those unfamiliar with it. The energy on stage, combined with the lighthearted and engaging nature of the demos, was a masterclass in storytelling during presentations and demonstrated how to have fun with data. It reiterated a point that most passionate data practitioners understand: the value of data is often determined by the narrative built around it, and how it can be explained in simple, understandable terms to the business.<\/p>\n<p><strong>A focus on ease of use –<\/strong> Microsoft emphasised minimising the barriers to entry with the extension of Copilot features (in PowerBI and building custom Copilots on Fabric data), the addition of Fabric semantic model authoring via desktop, UI changes, the ability to embed real-time dashboards, and features for ease of implementation\/migration. This included integrating Azure Data Factory pipelines directly into Fabric, sessions on migrating from Azure Synapse, and upcoming support (in 2024) for migrating existing SSIS jobs.<\/p>\n<h2>Community <strong><i>Takeaways<\/i><\/strong><\/h2>\n<p><strong>The community aspect<\/strong> – Before attending, it was unclear what the branding of a \u201ccommunity conference\u201d would entail. However, the conference made a dedicated effort to engage the community, from the \u201cFast with Fabric\u201d developer challenge focused on understanding how people are using the tool, to continuously seeking product feedback for future development. The community booth remained busy throughout the event.<\/p>\n<p>The Fabric community is massive and growing rapidly. With 3,300 attendees from 61 countries, significant Microsoft representation, and 14,000+ Fabric customers, <strong>the activity in the Fabric space is extensive.<\/strong> One observation was that Fabric is on a similar trajectory as PowerBI at the same point in its lifecycle\u2014considering the nearly 400,000 PowerBI customers today, there is clearly a large target for growth.<\/p>\n<p><strong>User growth observations<\/strong> – Two key insights emerged: Fabric has the fastest-growing certification Microsoft offers (Analytics Engineer certification, DP-600), with over 17,000 certified individuals. Additionally, many users come from non-technical or non-data backgrounds, only turning to data solutions when addressing specific problems (often using PowerBI). It\u2019s refreshing to see many now considering data alongside business problems rather than as an afterthought.<\/p>\n<p><strong>Engaging with the community<\/strong> is incredibly valuable, especially in person. Whether it was resolving specific technical queries, validating design decisions and best practices, or simply learning about what others are working on and how. There was much to gain from speaking with Microsoft staff, MVPs at the \u201cAsk the Experts\u201d booths, session leaders, and other attendees.<\/p>\n<h2>Best Practice <i><strong>Takeaways<\/strong><\/i><\/h2>\n<p><strong>Optimising your semantic models is crucial <\/strong>– While DirectLake can improve value and performance, a poorly optimized model outside Fabric will remain suboptimal within it.<\/p>\n<p><strong>V-Order for read operations<\/strong> – V-Order is primarily intended for read operations, so careful consideration is needed for its usage. The best practice suggested was to use V-Order for \u201cgold\u201d layer data feeding into semantic models and to use the Delta analyzer to examine specific details.<\/p>\n<p><strong>DirectLake and query folding<\/strong> – Using DirectLake is as critical in Fabric as query folding is in PowerBI. DirectLake can significantly enhance read performance; an example cited was reading 2 billion rows in 13 seconds in a P1 capacity via direct query and 1 billion rows in 234ms via DirectLake. While the record counts differ, this was intentional to avoid a 2 billion record read that would force a direct query fallback.<\/p>\n<p><strong>Spark optimisation<\/strong> – Spark optimisation has many aspects, but one key area discussed was spark session startup times. Two recommended strategies were using starter pools and high concurrency mode. High concurrency mode enables multiple sessions to share Spark resources, reducing startup times to as little as 5 seconds.<\/p>\n<h2>Conclusion<\/h2>\n<p>FabCon Europe 2024 was a treasure trove of insights, innovations, and community engagement. The event underscored the importance of effective data governance, the transformative potential of AI, and the need for a user-centric approach to product development. As we move forward, the lessons and connections forged at FabCon will undoubtedly drive collective progress in the realms of data and technology.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":18,"featured_media":88134,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"footnotes":""},"categories":[1503],"tags":[],"class_list":["post-88613","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Key Takeaways from FabCon Europe 2024\u00a0 | Ergo<\/title>\n<meta name=\"description\" content=\"Key Takeaways from FabCon Europe 2024\u00a0 | Ergo\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Key Takeaways from FabCon Europe 2024\u00a0 | Ergo\" \/>\n<meta property=\"og:description\" content=\"Key Takeaways from FabCon Europe 2024\u00a0 | Ergo\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/\" \/>\n<meta property=\"og:site_name\" content=\"Ergo\" \/>\n<meta property=\"article:published_time\" content=\"2024-10-14T08:38:54+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-23T08:42:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/10\/image-4-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"748\" \/>\n\t<meta property=\"og:image:height\" content=\"488\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Kelsey Smyth\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kelsey Smyth\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/\"},\"author\":{\"name\":\"Kelsey Smyth\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa\"},\"headline\":\"Key Takeaways from FabCon Europe 2024\u00a0\",\"datePublished\":\"2024-10-14T08:38:54+00:00\",\"dateModified\":\"2024-10-23T08:42:57+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/\"},\"wordCount\":5,\"image\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/10\/image-4-1.png\",\"articleSection\":[\"Blog\"],\"inLanguage\":\"en-USA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/\",\"url\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/\",\"name\":\"Key Takeaways from FabCon Europe 2024\u00a0 | Ergo\",\"isPartOf\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/10\/image-4-1.png\",\"datePublished\":\"2024-10-14T08:38:54+00:00\",\"dateModified\":\"2024-10-23T08:42:57+00:00\",\"author\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa\"},\"description\":\"Key Takeaways from FabCon Europe 2024\u00a0 | Ergo\",\"breadcrumb\":{\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/#breadcrumb\"},\"inLanguage\":\"en-USA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-USA\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/#primaryimage\",\"url\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/10\/image-4-1.png\",\"contentUrl\":\"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/10\/image-4-1.png\",\"width\":748,\"height\":488,\"caption\":\"Key Takeaways from FabCon Europe 2024\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ergotechnologygroup.com\/us\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Key Takeaways from FabCon Europe 2024\u00a0\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#website\",\"url\":\"https:\/\/ergotechnologygroup.com\/us\/\",\"name\":\"Ergo\",\"description\":\"A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ergotechnologygroup.com\/us\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-USA\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa\",\"name\":\"Kelsey Smyth\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-USA\",\"@id\":\"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g\",\"caption\":\"Kelsey Smyth\"},\"url\":\"https:\/\/ergotechnologygroup.com\/us\/author\/kelsey-smyth\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Key Takeaways from FabCon Europe 2024\u00a0 | Ergo","description":"Key Takeaways from FabCon Europe 2024\u00a0 | Ergo","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Key Takeaways from FabCon Europe 2024\u00a0 | Ergo","og_description":"Key Takeaways from FabCon Europe 2024\u00a0 | Ergo","og_url":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/","og_site_name":"Ergo","article_published_time":"2024-10-14T08:38:54+00:00","article_modified_time":"2024-10-23T08:42:57+00:00","og_image":[{"width":748,"height":488,"url":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/10\/image-4-1.png","type":"image\/png"}],"author":"Kelsey Smyth","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Kelsey Smyth","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/#article","isPartOf":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/"},"author":{"name":"Kelsey Smyth","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa"},"headline":"Key Takeaways from FabCon Europe 2024\u00a0","datePublished":"2024-10-14T08:38:54+00:00","dateModified":"2024-10-23T08:42:57+00:00","mainEntityOfPage":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/"},"wordCount":5,"image":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/#primaryimage"},"thumbnailUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/10\/image-4-1.png","articleSection":["Blog"],"inLanguage":"en-USA"},{"@type":"WebPage","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/","url":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/","name":"Key Takeaways from FabCon Europe 2024\u00a0 | Ergo","isPartOf":{"@id":"https:\/\/ergotechnologygroup.com\/us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/#primaryimage"},"image":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/#primaryimage"},"thumbnailUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/10\/image-4-1.png","datePublished":"2024-10-14T08:38:54+00:00","dateModified":"2024-10-23T08:42:57+00:00","author":{"@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa"},"description":"Key Takeaways from FabCon Europe 2024\u00a0 | Ergo","breadcrumb":{"@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/#breadcrumb"},"inLanguage":"en-USA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/"]}]},{"@type":"ImageObject","inLanguage":"en-USA","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/#primaryimage","url":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/10\/image-4-1.png","contentUrl":"https:\/\/ergotechnologygroup.com\/wp-content\/uploads\/2024\/10\/image-4-1.png","width":748,"height":488,"caption":"Key Takeaways from FabCon Europe 2024"},{"@type":"BreadcrumbList","@id":"https:\/\/ergotechnologygroup.com\/us\/insights\/blog\/key-takeaways-from-fabcon-europe-2024\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ergotechnologygroup.com\/us\/"},{"@type":"ListItem","position":2,"name":"Key Takeaways from FabCon Europe 2024\u00a0"}]},{"@type":"WebSite","@id":"https:\/\/ergotechnologygroup.com\/us\/#website","url":"https:\/\/ergotechnologygroup.com\/us\/","name":"Ergo","description":"A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ergotechnologygroup.com\/us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-USA"},{"@type":"Person","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/8bd7c3324bc3af6e236ee228bd2a77fa","name":"Kelsey Smyth","image":{"@type":"ImageObject","inLanguage":"en-USA","@id":"https:\/\/ergotechnologygroup.com\/us\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/2f2b55bf0b89e071b6b73167ff69fa71926554aa9cca6a547c1d6091a501bed3?s=96&d=mm&r=g","caption":"Kelsey Smyth"},"url":"https:\/\/ergotechnologygroup.com\/us\/author\/kelsey-smyth\/"}]}},"_links":{"self":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts\/88613","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/comments?post=88613"}],"version-history":[{"count":0,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/posts\/88613\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/media\/88134"}],"wp:attachment":[{"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/media?parent=88613"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/categories?post=88613"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ergotechnologygroup.com\/us\/wp-json\/wp\/v2\/tags?post=88613"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}]