ServiceNow Architect - remote

  • Permanent
  • 966196
  • Ergo - Information Technology
  • 25 Jun 2025

Ergo are pleased to offer an opportunity for a ServiceNow Architect, joining a newly established ServiceNow Practice. In this role, you will be responsible for architecting, creating, customising, and extending applications on the ServiceNow platform using the first TPSM deployment outside of North America.

The successful candidate will build and coordinate ServiceNow project teams to implement deployments and third-party system integrations.

Relevant certifications such as CTA, CSA and / or CAD are required.

We offer strong benefits including pension, health insurance, 25 days AL, educational assistance and much more.

This role is available remotely with occasional office visits.

What will you do?

  • Design ServiceNow solutions for growing client list
  • Tracking and reporting on target metrics to business goals
  • Scoping, building, and coordination of SN project teams
  • ServiceNow deployments, including its architecture, modules, and capabilities
  • Architecting, creating, customizing, and extending applications on the ServiceNow platform
  • Design, develop, debug and peer review technical service now code
  • Implementing ServiceNow configuration management best practices
  • Commissioning and building ServiceNow instances and environments
  • Coordinating and delivering ServiceNow family upgrades to best practices.

What do you need?

  • Expert level knowledge of ServiceNow product offerings
  • Experience operating at C level stakeholders
  • Commercial awareness including scope, risk, ROI, TCO, TOM
  • CSDM journey expertise
  • Understanding of ServiceNow’s security model, including roles, groups, and access controls

The following certifications are beneficial:

  • ServiceNow Certified SP implementation (CISSP)
  • ServiceNow Certified Solution Architect (SA)
  • ServiceNow Certified Master Architect (CMA)
  • ServiceNow Certified IT Service Management Specialist (ITSM)
  • ServiceNow Certified Performance Analytics Specialist (PAS)
  • ServiceNow Certified Master Data Management Specialist (MDMS)

Apply today for more information.